The UPS Store

4.9
2525 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3177 in Miami offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Air Park Plaza (Nearest From Miami Intl Airport) South.

Details

  • DeliveryNot available

Location

The UPS Store
5727 NW 7th St, Miami, FL
33126, United States

Hours

Reviews

4.9
2,525 reviews
5 stars
2,434
4 stars
12
3 stars
3
2 stars
4
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting their willingness to go above and beyond.

Efficiency

Customers frequently mention quick service and efficient handling of packages, making the experience smooth and hassle-free.

Mixed Experiences

While many reviews are positive, there are some complaints regarding unexpected charges and poor service at specific locations, indicating inconsistency.

Staff Recognition

Specific employees, particularly Kyle and Alex, receive high praise for their exceptional service and professionalism.
  • RP
    Renny Peralta
    6 days ago
    5.0
    I definitely high recomment this ups the are always avalable they have One of the most genes staff that evering counter to do All my shipping for my company and I'm top of that is always able you can come here and they'll be not a lot of people in the place that always and that able for anything
  • RC
    Robert Camacho
    Jan 3, 2026
    5.0
    This is my go to UPS store. I WILL NOT go anywhere else! The guys here are incredibly helpful! Appreciate y’all! Would give more stars if I could!
  • JK
    Josh Kingsley
    Jan 2, 2026
    1.0
    A Miami-based technician I work with needed to ship a critical part to a client in Michigan next day air for Saturday delivery. He showed up at this location to ship the package using my UPS business account, which is authorized for 3rd party shipping. This store refused to use my account and told the tech "you can't do that anymore" which is complete lie. The tech then called me and handed the phone to the UPS Store employee who repeated the lie directly to me that I am not allowed to use my business account. So instead of the freight costing $190 as it would have using my account, they gouged my tech for $522 for the exact same level of service. I am suspending all business with UPS until I speak with either the franchise owner or someone at UPS corporate, and then I will decide if I want to continue using UPS at all moving forward. I understand most UPS Stores are franchises and want every sale to be at a premium retail price point, but to take advantage of the technician using an impending shipping cutoff deadline and outright lying is totally unacceptable.
  • YC
    Yesy Capi
    Dec 31, 2025
    5.0
    My UPS Store is the best! The team is always happy to help, super efficient, and incredibly friendly. Great service every visit!
  • LR
    Lazaro Rodriguez
    Dec 11, 2025
    5.0
    Estas personas de esta locación de UPS son las tremendas atenciones cada vez que vengo siempre me ayudan e visitados otras sucursales de UPS que son muy buenas pero para mí la atención aquí a de 100 por ciento gracias

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3177 in Miami offer?

The UPS Store #3177 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.