The UPS Store

3.0
276 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6195 in Miami offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Subway On 69th St & Biscayne Blvd.

Details

  • DeliveryNot available

Location

The UPS Store
6815 Biscayne Blvd, Miami, FL
33138, United States

Hours

Reviews

3.0
276 reviews
5 stars
125
4 stars
8
3 stars
6
2 stars
6
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising the helpfulness and friendliness of staff, while others report rudeness and unprofessional behavior.

Pricing Issues

Many customers expressed dissatisfaction with the store's pricing, particularly regarding charges for tape and packaging, which are typically free at other locations.

Store Condition

Several reviews mention the store being messy and cramped, impacting the overall customer experience.

Package Handling

There are multiple complaints about lost packages and poor handling, leading to frustration among customers.

Location Convenience

The store's location is noted as convenient, but the lack of drop-off options and tight parking is a concern for some customers.
  • KG
    Kelly Rock Gomes
    1 day ago
    1.0
    You bring something in a box and they want it in a better box before shipping it. Then offer you a box for $7. Terrible place. Never coming back for anything here.
  • JA
    Jofran Aliendress
    4 days ago
    1.0
    día de hoy, aproximadamente a las 8:30 de la mañana, acudí a este establecimiento como lo hago con regularidad. Sin embargo, en esta ocasión no fui atendido por el señor que habitualmente me brinda un excelente servicio, sino por otro empleado, de menor edad, cuya atención fue bastante deficiente. Ingresé por la puerta ubicada sobre la calle 69, como siempre, pero el empleado no se tomó la molestia de abrirme. En cambio, me hizo una seña indicando que debía entrar por la parte trasera. Al ingresar por la puerta posterior, me dirigí a imprimir unos documentos. El empleado no respondió adecuadamente a mis preguntas y, cuando envié los archivos por correo para imprimirlos, me informó de manera abrupta que la máquina no servía. Considero que pudo advertirme desde un inicio para evitar la pérdida de tiempo y la molestia. La atención brindada por este trabajador fue pésima, y espero que esta situación no se repita. De lo contrario, optaré por usar el FedEx que está justo al lado, donde evaluaré si ofrecen un mejor servicio.
  • MA
    Mario Alejandro
    5 days ago
    1.0
    They never have a notary available. And make sure you have your package taped. They’ll have you buy a whole roll of packaging tape when all you need is one strip. And they didn’t help me tape it either. Not a very helpful bunch and not my first time feeling dissatisfied by this store. I recommend the UPS store on 2045 Biscayne Blvd.
  • CT
    Cindy T
    Oct 28, 2025
    5.0
    I always have great service at this location
  • SO
    Stephanie Ortiz
    Oct 12, 2025
    1.0
    I went a few months ago and service was good but today I went to drop off something and the building is closed.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the main services offered by The UPS Store #6195 in Miami?

The UPS Store #6195 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.