The UPS Store

2.9
279 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6195 in Miami offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Subway On 69th St & Biscayne Blvd.

Details

  • DeliveryNot available

Location

The UPS Store
6815 Biscayne Blvd, Miami, FL
33138, United States

Hours

Reviews

2.9
279 reviews
5 stars
125
4 stars
8
3 stars
6
2 stars
6
1 star
134

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with staff being rude, unhelpful, and dismissive.

Pricing Issues

Numerous reviews highlighted excessive charges for basic services like tape and packaging, which are typically free at other locations.

Mixed Experiences

While some customers praised the helpfulness and efficiency of certain staff members, others had negative experiences, indicating inconsistency in service quality.

Store Condition

Several reviews mentioned the store being disorganized and cramped, contributing to a negative customer experience.

Package Handling

There were multiple complaints about lost packages and mishandling of items, leading to customer distrust.
  • JB
    Jack Blue
    5 days ago
    1.0
    Do not go to this location for notary service they never have a notary there was told to come back after 5 pm that when there notary post come in the place close at 7:30 . There notary work only 2 hour and 30 minutes After 5 pm to much traffic on Biscayne Blvd and there a lack of parking or no parking at a certain time .I went somewhere else for notary service.
  • AP
    Aakash patel
    Dec 22, 2025
    1.0
    They are the worst UPS store ever They rejected a return for the most stupidest reason. This shop should be closed
  • EU
    Eduardo Ulloa
    Dec 15, 2025
    1.0
    terrible service , gentleman at the front does not belong in customer service .
  • JA
    Jofran Aliendress
    Nov 20, 2025
    1.0
    día de hoy, aproximadamente a las 8:30 de la mañana, acudí a este establecimiento como lo hago con regularidad. Sin embargo, en esta ocasión no fui atendido por el señor que habitualmente me brinda un excelente servicio, sino por otro empleado, de menor edad, cuya atención fue bastante deficiente. Ingresé por la puerta ubicada sobre la calle 69, como siempre, pero el empleado no se tomó la molestia de abrirme. En cambio, me hizo una seña indicando que debía entrar por la parte trasera. Al ingresar por la puerta posterior, me dirigí a imprimir unos documentos. El empleado no respondió adecuadamente a mis preguntas y, cuando envié los archivos por correo para imprimirlos, me informó de manera abrupta que la máquina no servía. Considero que pudo advertirme desde un inicio para evitar la pérdida de tiempo y la molestia. La atención brindada por este trabajador fue pésima, y espero que esta situación no se repita. De lo contrario, optaré por usar el FedEx que está justo al lado, donde evaluaré si ofrecen un mejor servicio.
  • MA
    Mario Alejandro
    Nov 19, 2025
    1.0
    They never have a notary available. And make sure you have your package taped. They’ll have you buy a whole roll of packaging tape when all you need is one strip. And they didn’t help me tape it either. Not a very helpful bunch and not my first time feeling dissatisfied by this store. I recommend the UPS store on 2045 Biscayne Blvd.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the main services offered by The UPS Store #6195 in Miami?

The UPS Store #6195 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.