The UPS Store

4.5
144 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7560 in Miami offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
11850 Biscayne Blvd, Miami, FL
33181, United States

Hours

Reviews

4.5
144 reviews
5 stars
122
4 stars
3
3 stars
0
2 stars
3
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and efficient, with many customers expressing satisfaction with their interactions.

Inconsistency

Some reviews highlight poor customer service experiences, particularly with specific employees, indicating inconsistency in service quality.

Efficiency

Many customers appreciate the fast service and minimal wait times, often noting quick and straightforward transactions.

Store Environment

The store is generally reported as clean, organized, and well-lit, contributing to a positive customer experience.

Shipping Issues

There are complaints regarding mishandling of packages and issues with shipping services, leading to dissatisfaction among some customers.
  • MD
    Michael D.
    6 days ago
    5.0
    Incredible staff. Very helpful, very friendly. Will definitely be bookmarking for future printing needs.
  • LP
    Lashonda Pinkston
    6 days ago
    5.0
    The best location ever! 10 out of 10, I definitely recommend 100%
  • AA
    Anastasya
    Dec 13, 2025
    5.0
    This is my favorite UPS location. The staff is very friendly and helpful. Great place to notarize documenta and drop off and mail packages.
  • DP
    Daniela Pomar
    Dec 6, 2025
    5.0
    Everyone is really helpful at this location. Recommended
  • IE
    Ilan Elbase
    Dec 2, 2025
    1.0
    I was just with my kids arrived at 7pm With still people in the store needed to drop An urgent packet and the assistant manager was aweful - really bad in front of my kids just need to drop a package … did not want to service spend 10 minute asking him while there were still serving customers he decided to come open the door and ask me while intimidating me to get out - I hope the owner read this - and teach the manager Zach how to behave with client in the future !!! Too bad that I have to give this bad review - will never come back and use this store Please do the same in the future ! Still at 7:15 and still open while refusing to take a small package already labeled

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7560 in Miami offer?

The UPS Store #7560 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.