The UPS Store

4.5
135 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7560 in Miami offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
11850 Biscayne Blvd, Miami, FL
33181, United States

Hours

Reviews

4.5
135 reviews
5 stars
114
4 stars
3
3 stars
0
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers reported a mix of experiences with customer service, with many praising the staff for being friendly and helpful, while others noted instances of rudeness and unprofessional behavior.

Efficiency

Several reviews highlighted the store's fast and efficient service, with many customers appreciating the quick turnaround for shipping and returns.

Staff Competence

While many customers praised the staff for their knowledge and helpfulness, there were also complaints about specific employees displaying incompetence or unprofessional behavior.

Store Environment

Customers generally found the store to be clean, organized, and conveniently located, contributing to a positive overall experience.

Pricing Issues

Some customers expressed dissatisfaction with pricing, particularly regarding packaging fees and shipping costs, feeling that they were charged excessively for services.
  • NV
    Nick Venuti
    6 days ago
    5.0
    Gino was fantastic, he went above and beyond helping me with printing, and notary services.
  • JC
    Jaime Cardona
    Nov 4, 2025
    5.0
    Great location, friendly staff, fast service
  • BH
    Beatrice Harris
    Oct 29, 2025
    5.0
    Courteous and efficient service
  • KL
    King LOUIS
    Oct 23, 2025
    1.0
    Every time I come to this store, customer service is bad. No greetings when you enter. They look at you like they don't want to be bothered. Especially " Keyshia", she's so rude and unprofessional. If it wasn't for my job, I would never come here.
  • MR
    Marc Ramer
    Oct 8, 2025
    1.0
    Needed to ship a racquetball racquet. Repurposed a larger box to accommodate the odd shape. They wouldn’t accept it, saying it wasn’t flat (it was). They wanted $18 for a box and $80 for ground shipping. Just crazy. Went to USPS, they took the box, I spent $15 to ship, boom, done.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7560 in Miami offer?

The UPS Store #7560 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.