The UPS Store

4.5
368 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7032 in Miami offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - We Are Located In Front Of Braman Dealership.

Details

  • DeliveryNot available

Location

The UPS Store
2045 Biscayne Blvd, Miami, FL
33137, United States

Hours

Reviews

4.5
368 reviews
5 stars
319
4 stars
5
3 stars
3
2 stars
4
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for their friendliness, patience, and helpfulness, with many customers highlighting specific employees like Tatiana, Wendy, and Janesi for their exceptional service.

Efficiency

Customers frequently mention the quick and efficient service provided, making their visits pleasant and hassle-free.

Management Issues

Some reviews express dissatisfaction with the store management, particularly regarding unprofessional behavior and lack of support for staff during busy times.

Atmosphere

The store is noted for its welcoming and friendly atmosphere, contributing to a positive customer experience.

Pricing Concerns

While the service quality is appreciated, some customers find the printing costs to be excessive compared to competitors.
  • JS
    Jay Sheard
    2 days ago
    5.0
    Tatiana displayed excellent customer service today! She was kind and helpful when I needed to buy some moving boxes this morning, thoroughly explaining the different sizes and options that were available. Definitely an asset to the store. Her customer service and knowledge was above and beyond!
  • EP
    elvira peralta
    Jan 5, 2026
    5.0
    The women who helped me today are professional, kind, and efficient. They help me print 50 copies and was able to staple each copy. Saved me and the company time. Thank you ladies.
  • KM
    Katharina Murano
    Jan 3, 2026
    5.0
    Tatiana was incredibly helpful and our experience was amazing. She was so lovely and pleasant and we could not recommend this store enough! Thank you Tatiana!
  • MP
    Monet Parker
    Dec 30, 2025
    5.0
    The staff at this store are always friendly and patient. They open on time which is important for people with a busy schedule. Marah helped me today and she was very helpful and kind.
  • AP
    ALEXANDRIA ALIKA PROVENGHI
    Dec 22, 2025
    5.0
    Wendy and the Janesi are literal heroes. I came in during a full-blown, down-to-the-minute crisis — overnight shipping, last truck already outside, zero margin for error, and the calendar breathing down my neck with Christmas chaos. Any delay would’ve blown the whole thing. Instead of panic or attitude, I got patience, calm, focus, and flawless teamwork. Wendy and Janesi jumped in, moved fast, stayed kind, and made what felt impossible actually happen. No rushing me, no stress-dumping — just competence and care at the highest level. I cannot overstate how grateful I am. These women showed up when it mattered most. If promotions, raises, bonuses, PTO, or employee awards exist — give them all of it. This is exactly what excellence looks like under pressure. Thank you, Wendy. Thank you, Janesi. You saved the day.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Miami offer?

The UPS Store in Miami offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.