Staples

3.8
418 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Miami, FL provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
2121 Biscayne Blvd, Miami, FL
33137, United States

Hours

Reviews

3.8
418 reviews
5 stars
243
4 stars
47
3 stars
20
2 stars
13
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are described as rude and unprofessional.

Staffing Issues

Many reviews highlight understaffing and disorganization, leading to long wait times and poor service experiences.

Positive Employee Recognition

Several customers specifically commend employees like Shaureen and Dexter for their exceptional service, indicating that individual staff members can greatly enhance the customer experience.

Operational Challenges

Customers report issues with inventory management, printing services, and the handling of Amazon returns, suggesting systemic operational problems.
  • IZ
    Ivan Zivojinovic
    Jan 2, 2026
    5.0
    The only location that was willing to take a passport photo of our 6 month old baby. Dexter went above and beyond to make it happen. Pics came out perfect and we are very happy. Thanks Dexter !
  • SS
    Sophia S
    Dec 24, 2025
    1.0
    Terrible customers service for amazon returns. They make you wait until the register customers are taken care of first. Why even offer the service if you don’t care to even do a good job
  • KP
    Kristin Holmes - Carter Philo
    Dec 17, 2025
    1.0
    Terrible experience at this Staples Print Shop. The service was extremely poor, and the employee I spoke with was incredibly rude and even hung up on me. I was ordering prints for my daughter’s graduation, which made the situation even more frustrating. After calling, I found out they didn’t have the paper needed to complete my order, leaving us without any prints for her graduation celebration. The second person I spoke with sharing that “the system” doesn’t know if they have the right material is completely unacceptable. Was I, the customer, supposed to know what material is in their inventory to fill an order I paid for? When was someone going to call me and inform me of their lack of resources to fill my order? This was a complete letdown and a huge inconvenience! Do better Staples!
  • MM
    Matt Montes
    Dec 13, 2025
    1.0
    How do yall operate as the worse staples in the united states, no stock no inventory lack of employees, slow customer service... orders never show up, systems down, like how is this possible on biscayne blvd miami, one of the busiest areas in south florida.
  • SN
    Sandra Norori
    Dec 13, 2025
    1.0
    My Amazon return was not scanned properly due to this I didn’t get my Amazon refund for the product. Also you have to wait a long time if there’s a line since there’s only 1 person running the Amazon returns and regular staples purchases. Just avoid coming here.

Frequently Asked Questions About Staples

What services does Staples in Miami, FL offer?

Staples in Miami, FL offers printing, shipping, technology, travel, recycling services, passport photos, direct mail, design services, and Amazon pickup.

What are the store hours for Staples at 2121 Biscayne Blvd?

Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.