Business Details
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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Miami, FL provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
412 reviews
5 stars
242
4 stars
47
3 stars
20
2 stars
13
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being rude, unhelpful, or unresponsive.
Staff Competence
Several reviews highlighted a lack of knowledge and training among employees, leading to frustrating experiences for customers.
Positive Experiences
Despite the negative feedback, some customers praised specific employees, particularly Shaureen and Andy, for their exceptional service and helpfulness.
Store Organization
Customers frequently mentioned disorganization in the store, particularly in the copy and print section, leading to delays and confusion.
Management Issues
There were multiple mentions of poor management and staffing decisions, contributing to the overall negative customer experience.
- ATAnnabel Campo Taylor6 days ago1.0Extremely disorganized and understaffed. Took so long to ship two things.
- JLJames Lord6 days ago1.0Highly disappointed with iPostal service and this location. iPostal1 subcontracts the execution of their service to Staples in different locations to receive mail, scan it, and forward it based on customer requests. But weeks can go by where nothing is scanned. iPostal tells its customers to contact Staples directly, but Staples doesn't answer their phone. iPostal doesn't answer their phone and direct people to chat. Then they don't reply on chat within hours. When I finally did get to communicate with a human Okikechi (not the useless bot), they could not help except to apologize and say that they "try to tell Staples to do better". They tell me to go to the location to ask. The whole reason I have the service is because I don't live there. They then tell me they will "open a ticket with Staples" and immediately disconnect the chat and pop up a satisfaction survey. How is this a serious business? The worst thing is having to find a new service and change my address again with everyone. My advice to anyone considering this service is to avoid it altogether. Update: After days of trying and 15 minutes on hold, I finally spoke to a human at the Staples location. Ironically, they answer the phone with a recording saying "That was easy!", which of course is the opposite of reality. The person said that they have a "big backup" with iPostal1 with hundreds of pieces of mail and unscanned items. He said that there are server issues with iPostal that make it difficult. Although I am empathetic to people experiencing systems issues, that cannot become my problem. I know that there is weeks of mail that I cannot see including a very important document that I need to forward.
- CRcaroline rodgersNov 16, 20251.0Went there to have wedding invitations printed and the girl told me she just didn't have time and do to it myself when I drove over 35 mins to get there. She was just standing there its literally her job at the print center to print peoples things. Pathetic and horrible service. The girl was unbelievable useless and rude.
- HRHeriberto RosarioOct 24, 20251.0I called the store they picked up to see what I wanted then told me to hold .. I was on hold for more than 30 min ! I call this morning and the lady gave me an attitude then hung up ! 11am ! Now their not answering the phone ! The worst location !
- OSOleksandr SolokhaOct 20, 20251.0I came to print 4 sheets of 1 document, asked how to do it, the employees said you can only print from your work computer, they sat me down at the computer, I tried to log in to my email 3 times and couldn't, I asked if there was any other way to do it, they said no, and then I received a notification from the bank -15$ for renting a computer, although I spent 3 minutes with it and it was buggy for a very long time, (I asked to call the manager, they said he had to wait at least 30 minutes for a meeting) be careful, they rip people off!!! I don't recommend it to anyone
Frequently Asked Questions About Staples
What services does Staples in Miami, FL offer?
Staples in Miami, FL offers printing, shipping, technology, travel, recycling services, passport photos, direct mail, design services, and Amazon pickup.
What are the store hours for Staples at 2121 Biscayne Blvd?
Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which payment options are accepted at Staples Miami?
Staples Miami accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Staples in Miami provide same-day delivery and curbside pickup?
Yes, Staples in Miami offers same-day delivery, in-store pickup, and curbside pickup services.
What types of products are available at the Miami Staples store?
Products include laptops, desktops, printers, office supplies, notebooks, paper products, office furniture, technology accessories, and more from brands like Dell, HP, Apple, Canon, Logitech, and Microsoft.
What are some key brands available at the Staples store in Miami?
Staples carries major brands such as Apple, Dell, HP, Epson, Canon, Logitech, Microsoft, Amazon, Avery, and 3M among others.
Are there nearby places of interest that customers might visit before or after Staples?
Yes, nearby places include The Passport Office for travel needs, Papeles USA Express for passport and visa services, and the Bacardi Building, a local corporate office.
How can nearby legal and financial service providers benefit Staples customers?
Customers can conveniently visit nearby services like Capital Edge Firm for immigration law and accounting, Transnational Matters for legal help, and 850 Dreams Credit Repair for financial counseling while shopping at Staples.
What nearby transportation or rental services can help customers reach Staples?
ScootShare Miami Scooter Rentals and ScootShare LLC nearby offer scooter rentals that provide convenient local transportation to and from Staples.
Does Staples in Miami support recycling services?
Yes, Staples offers recycling services including electronics, ink cartridges, and batteries recycling to help customers reduce waste responsibly.