With a focus on the community of small businesses and consumers, Staples in Miami, FL provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are described as rude and unprofessional.
Staffing Issues
Many reviews highlight understaffing and disorganization, leading to long wait times and poor service experiences.
Positive Employee Recognition
Several customers specifically commend employees like Shaureen and Dexter for their exceptional service, indicating that individual staff members can greatly enhance the customer experience.
Operational Challenges
Customers report issues with inventory management, printing services, and the handling of Amazon returns, suggesting systemic operational problems.
IZ
Ivan Zivojinovic
Jan 2, 2026
5.0
The only location that was willing to take a passport photo of our 6 month old baby. Dexter went above and beyond to make it happen. Pics came out perfect and we are very happy. Thanks Dexter !
SS
Sophia S
Dec 24, 2025
1.0
Terrible customers service for amazon returns. They make you wait until the register customers are taken care of first. Why even offer the service if you don’t care to even do a good job
KP
Kristin Holmes - Carter Philo
Dec 17, 2025
1.0
Terrible experience at this Staples Print Shop. The service was extremely poor, and the employee I spoke with was incredibly rude and even hung up on me. I was ordering prints for my daughter’s graduation, which made the situation even more frustrating. After calling, I found out they didn’t have the paper needed to complete my order, leaving us without any prints for her graduation celebration. The second person I spoke with sharing that “the system” doesn’t know if they have the right material is completely unacceptable. Was I, the customer, supposed to know what material is in their inventory to fill an order I paid for? When was someone going to call me and inform me of their lack of resources to fill my order?
This was a complete letdown and a huge inconvenience! Do better Staples!
MM
Matt Montes
Dec 13, 2025
1.0
How do yall operate as the worse staples in the united states, no stock no inventory lack of employees, slow customer service... orders never show up, systems down, like how is this possible on biscayne blvd miami, one of the busiest areas in south florida.
SN
Sandra Norori
Dec 13, 2025
1.0
My Amazon return was not scanned properly due to this I didn’t get my Amazon refund for the product. Also you have to wait a long time if there’s a line since there’s only 1 person running the Amazon returns and regular staples purchases. Just avoid coming here.
Staples in Miami, FL offers printing, shipping, technology, travel, recycling services, passport photos, direct mail, design services, and Amazon pickup.
What are the store hours for Staples at 2121 Biscayne Blvd?
Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which payment options are accepted at Staples Miami?
Staples Miami accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Staples in Miami provide same-day delivery and curbside pickup?
Yes, Staples in Miami offers same-day delivery, in-store pickup, and curbside pickup services.
What types of products are available at the Miami Staples store?
Products include laptops, desktops, printers, office supplies, notebooks, paper products, office furniture, technology accessories, and more from brands like Dell, HP, Apple, Canon, Logitech, and Microsoft.
What are some key brands available at the Staples store in Miami?
Staples carries major brands such as Apple, Dell, HP, Epson, Canon, Logitech, Microsoft, Amazon, Avery, and 3M among others.
Are there nearby places of interest that customers might visit before or after Staples?
Yes, nearby places include The Passport Office for travel needs, Papeles USA Express for passport and visa services, and the Bacardi Building, a local corporate office.
How can nearby legal and financial service providers benefit Staples customers?
Customers can conveniently visit nearby services like Capital Edge Firm for immigration law and accounting, Transnational Matters for legal help, and 850 Dreams Credit Repair for financial counseling while shopping at Staples.
What nearby transportation or rental services can help customers reach Staples?
ScootShare Miami Scooter Rentals and ScootShare LLC nearby offer scooter rentals that provide convenient local transportation to and from Staples.
Does Staples in Miami support recycling services?
Yes, Staples offers recycling services including electronics, ink cartridges, and batteries recycling to help customers reduce waste responsibly.