With a focus on the community of small businesses and consumers, Staples in Miami, FL provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for rudeness and lack of assistance.
Staffing Issues
Several reviews highlighted long wait times due to insufficient staff, particularly during busy periods like Amazon returns.
Store Cleanliness
The store is generally noted to be clean and well-organized, contributing positively to the shopping experience.
Product Availability
Customers appreciated the wide selection of products available, although there were complaints about specific items being out of stock.
RM
Rosario Mucha
Feb 16, 2026
2.0
Need more attention to customer
DR
Dafne Mesa Reynaldo
Feb 4, 2026
5.0
Excellent
AG
Ana Claudia Nuñez García
Jan 30, 2026
1.0
Realmente pésimo servicio la tipa que tienen atendiendo en el área de impresión realmente mal educada amargada!! Fatal
JD
John Doherty
Jan 24, 2026
5.0
good service
AW
Anne W
Jan 22, 2026
5.0
I have to give Kudos to a staff member there. His name is Samuel. I was returning some Amazon items. There was a problem because I duplicated the return slips for one of the packages. Samuel was so very patient and helpful. He did not become upset because I didn't have the information. He was very calm and let me get the information that I needed. There were other people in line, but he didn't rush me. It was so nice to deal with a person who treated me like a valued customer. When I returned to the store later that evening, I saw him helping an older woman take her packages out and put them in her car. We need more employees like him. He had such a great attitude!