RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
The delivery team received high praise for being professional, courteous, and efficient, with many customers highlighting their punctuality and care during the delivery process.
Customer Support
Customer support was frequently criticized, with reports of poor communication, delays, and issues with handling requests, leading to frustration among customers.
Overall Experience
While many customers had positive experiences with the delivery service, there were significant complaints regarding reliability and the handling of issues, indicating inconsistency in service quality.
SW
Sandy W
2 days ago
5.0
The delivery guys were great. Professional, courteous, and efficient.
MW
Matthew Wu
Dec 5, 2025
1.0
The delivery people are nice but the customer support is terrible
contacted them multiple times for a COI since I live in a condo building and they require one for delivery — they delayed in sending and sent an incorrect one, and due to the delay the delivery team was not able to come and had to reschedule, and no communication has been sent
MW
Mitch Whitlock
Nov 24, 2025
5.0
Delivery team was fantastic. Great communication and very efficient. Would highly recommend RXO for any delivery available!
MW
Maurice Wright
Oct 8, 2025
5.0
Would've never made it without this app.....
JJ
Joseph Johnson
Oct 7, 2025
5.0
Really good service. The delivery was on time early, the men setup the new bike and helped remove the old bike to the garage. Very happy overall!
What type of logistics services does RXO specialize in?
RXO specializes in last mile logistics for heavy goods in North America, including deliveries, assemblies, and installations.
Where is RXO located?
RXO is located at 12650 NW 25th St, Miami, FL 33182, USA.
What are the business hours of RXO?
RXO is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
How can I contact RXO for service inquiries?
You can contact RXO by phone at +1 800-883-4593 or send an email to lastmile@rxo.com.
Does RXO offer services in languages other than English?
Yes, RXO offers services in both English and Spanish.
When was RXO established?
RXO was established in 1989.
Where can I learn more about RXO online?
You can visit their website at https://www.rxo.com or check their LinkedIn page at https://www.linkedin.com/company/rxo/.
What nearby companies are freight and cargo service providers around RXO?
Nearby freight and cargo service providers include XPO Logistics, Inc., GloVal Shipping, Martainer, J P Shipping & Son, Amcar Freight, A & E Freight Forwarding, and Interport Logistics.
Which nearby places can customers visit for home improvement or furniture after interacting with RXO?
Customers can visit nearby stores like Jadco Electrical, Antaix Furniture, and 4Wall Miami for home improvement, lighting, and furniture needs.
Are there any dining options near RXO for clients or visitors?
Yes, there is a Japanese restaurant named さかえ (Sakae) nearby, offering sushi and dining options for visitors.