RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Many customers praised the delivery teams for being professional, courteous, and efficient during their service.
Communication
Customers appreciated the good communication regarding delivery times and updates, although some experienced issues with customer support.
Delivery Issues
Several reviews highlighted significant problems with delivery scheduling and execution, including missed deliveries and lack of proper communication.
Overall Satisfaction
While many customers expressed high satisfaction with the delivery service, there were notable complaints about inconsistency and poor customer service experiences.
HH
Hud (Hud)
Feb 6, 2026
5.0
Always Awesome
SR
Samantha Randol
Feb 1, 2026
5.0
Walmart used them for our delivery and haul away on a new appliance purchase. Everything was a great experience. Thank you for making the experience professional and stress free.
NT
Nancy Tarbell
Jan 20, 2026
5.0
Very professional and clean. Took away old mattress and installed new one!
SW
Sandy W
Jan 10, 2026
5.0
The delivery guys were great. Professional, courteous, and efficient.
MW
Matthew Wu
Dec 5, 2025
1.0
The delivery people are nice but the customer support is terrible
contacted them multiple times for a COI since I live in a condo building and they require one for delivery — they delayed in sending and sent an incorrect one, and due to the delay the delivery team was not able to come and had to reschedule, and no communication has been sent
What type of logistics services does RXO specialize in?
RXO specializes in last mile logistics for heavy goods in North America, including deliveries, assemblies, and installations.
Where is RXO located?
RXO is located at 12650 NW 25th St, Miami, FL 33182, USA.
What are the business hours of RXO?
RXO is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
How can I contact RXO for service inquiries?
You can contact RXO by phone at +1 800-883-4593 or send an email to lastmile@rxo.com.
Does RXO offer services in languages other than English?
Yes, RXO offers services in both English and Spanish.
When was RXO established?
RXO was established in 1989.
Where can I learn more about RXO online?
You can visit their website at https://www.rxo.com or check their LinkedIn page at https://www.linkedin.com/company/rxo/.
What nearby companies are freight and cargo service providers around RXO?
Nearby freight and cargo service providers include XPO Logistics, Inc., GloVal Shipping, Martainer, J P Shipping & Son, Amcar Freight, A & E Freight Forwarding, and Interport Logistics.
Which nearby places can customers visit for home improvement or furniture after interacting with RXO?
Customers can visit nearby stores like Jadco Electrical, Antaix Furniture, and 4Wall Miami for home improvement, lighting, and furniture needs.
Are there any dining options near RXO for clients or visitors?
Yes, there is a Japanese restaurant named さかえ (Sakae) nearby, offering sushi and dining options for visitors.