FedEx Ship Center

3.8
372 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Miami, FL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
10000 NW 21st St, Miami, FL
33172, United States

Hours

Reviews

3.8
372 reviews
5 stars
220
4 stars
41
3 stars
13
2 stars
6
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is highly polarized, with some praising friendly and helpful staff, while others report rudeness and incompetence.

Delivery Issues

Numerous complaints about failed delivery attempts, miscommunication, and packages being returned without proper attempts to deliver.

Staffing Problems

Customers noted long wait times and poor service due to understaffing and lack of organization at the facility.

Mixed Experiences

While some customers had positive experiences with specific employees, many others reported overall dissatisfaction with the service.
  • DR
    Diana rodriguez
    Jan 3, 2026
    1.0
    worst managers and workers, asked for a manager and took 2 hours for him to come out and talk to me just to tell me the same thing the worker did. package tried to get delivered to my house, they didn’t even knock and just left a note saying we missed you and now i have to wait and go pick it up another day. overall 0 stars if i could.
  • BS
    Brandon Spaulding
    Dec 16, 2025
    1.0
    Wasn’t helpful went to UPS store across the street.
  • DV
    David Valdes
    Dec 11, 2025
    5.0
    Best customer service ever. Every employee has been super friendly and I been visiting for more than 5 years.
  • VE
    Valeria Espinoza
    Nov 26, 2025
    1.0
    The woman at the register who was supposed to help me was incredibly rude. She couldn't even greet me with a simple hello or an apology because I waited at least seven minutes for her to come out and help me, as she had completely left the store unattended. She didn't make the slightest attempt to help me with what I needed, which was simply to measure and weigh my box. Her bad attitude and unfriendly demeanor will ensure I never return to this place.
  • LS
    Lourdes Salazar
    Nov 18, 2025
    1.0
    IF YOU HAVE TO GO TO A FEDEX, DON'T COME TO THIS LOCATION! THE PEOPLE WHO WORK HERE ARE TERRIBLE WITH CUSTOMER SERVICE! You don't like your job, go home!!!!

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Miami offer?

FedEx Ship Center in Miami provides packing supplies, boxes, and various shipping services including expedited, standard, economy, and freight options.

What are the operating hours of FedEx Ship Center in Miami?

The center is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays.