Visit FedEx Ship Center in Miami, FL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Feedback on customer service is highly polarized, with some praising friendly and helpful staff, while others report rudeness and incompetence.
Delivery Issues
Numerous complaints about failed delivery attempts, miscommunication, and packages being returned without proper attempts to deliver.
Staffing Problems
Customers noted long wait times and poor service due to understaffing and lack of organization at the facility.
Mixed Experiences
While some customers had positive experiences with specific employees, many others reported overall dissatisfaction with the service.
DR
Diana rodriguez
Jan 3, 2026
1.0
worst managers and workers, asked for a manager and took 2 hours for him to come out and talk to me just to tell me the same thing the worker did. package tried to get delivered to my house, they didn’t even knock and just left a note saying we missed you and now i have to wait and go pick it up another day. overall 0 stars if i could.
BS
Brandon Spaulding
Dec 16, 2025
1.0
Wasn’t helpful went to UPS store across the street.
DV
David Valdes
Dec 11, 2025
5.0
Best customer service ever. Every employee has been super friendly and I been visiting for more than 5 years.
VE
Valeria Espinoza
Nov 26, 2025
1.0
The woman at the register who was supposed to help me was incredibly rude. She couldn't even greet me with a simple hello or an apology because I waited at least seven minutes for her to come out and help me, as she had completely left the store unattended. She didn't make the slightest attempt to help me with what I needed, which was simply to measure and weigh my box. Her bad attitude and unfriendly demeanor will ensure I never return to this place.
LS
Lourdes Salazar
Nov 18, 2025
1.0
IF YOU HAVE TO GO TO A FEDEX, DON'T COME TO THIS LOCATION! THE PEOPLE WHO WORK HERE ARE TERRIBLE WITH CUSTOMER SERVICE! You don't like your job, go home!!!!
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Miami offer?
FedEx Ship Center in Miami provides packing supplies, boxes, and various shipping services including expedited, standard, economy, and freight options.
What are the operating hours of FedEx Ship Center in Miami?
The center is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays.
Where is the FedEx Ship Center located?
It is located at 10000 NW 21st St, Miami, FL 33172, USA.
What payment options are accepted at FedEx Ship Center?
Payments are accepted via American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I schedule residential delivery and hold shipments for pickup at FedEx Ship Center?
Yes, customers can have shipments held for pickup and schedule residential deliveries using FedEx Delivery Manager at this location.
Does FedEx Ship Center offer any shipping cost discounts?
You can create a free FedEx account to receive shipping discounts.
What brands are associated with FedEx Ship Center in Miami?
The center operates under FedEx Express, FedEx Ground, and FedEx Freight brands.
Are there nearby shipping or freight services to FedEx Ship Center?
Yes, nearby freight and cargo services include Fedex Staffed, BoxEx - Unlimited Courier, Valley Cargo International, and Systems American Cargo, which can assist with various shipping needs.
What nearby businesses can customers visit in the area surrounding FedEx Ship Center?
Nearby businesses include Milenium Supply for industrial equipment, Electronics Imports A & C for electronics, Luminous Esthetics for beauty services, and Rana Furniture for home furnishings, offering diverse shopping options.
Are there any interesting places of worship or community centers near FedEx Ship Center?
Metro Life Church, a church and religious organization, is nearby and may be a convenient stop for visitors looking for spiritual or community services.