FedEx Ship Center

3.8
368 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Miami, FL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
10000 NW 21st St, Miami, FL
33172, United States

Hours

Reviews

3.8
368 reviews
5 stars
219
4 stars
41
3 stars
13
2 stars
6
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers praised individual employees for their helpfulness, while others reported rude and unprofessional behavior.

Delivery Issues

Numerous complaints about failed delivery attempts, incorrect address handling, and packages being returned without proper attempts to deliver.

Staffing Problems

Customers noted understaffing leading to long wait times and inadequate service during busy hours.

Mixed Experiences

While some customers had positive experiences with quick service and helpful staff, many others reported frustration and dissatisfaction with the overall service.

Language Barriers

Several reviews highlighted issues with language barriers, particularly for non-English speakers, affecting the quality of service.
  • LS
    Lourdes Salazar
    6 days ago
    1.0
    IF YOU HAVE TO GO TO A FEDEX, DON'T COME TO THIS LOCATION! THE PEOPLE WHO WORK HERE ARE TERRIBLE WITH CUSTOMER SERVICE! You don't like your job, go home!!!!
  • IC
    Iginio Cangero
    6 days ago
    5.0
    Excelente atención
  • ER
    Ernesto Ruiz
    Oct 11, 2025
    5.0
    Great Customer Service, very helpful and professional.
  • MP
    Marcos Perez
    Sep 20, 2025
    1.0
    A person Opens 10am on the dot and immediately proceeds to the back and not come back for 15 minutes with a line out the door. No the poor girl in the front by herself its FedEx lack of coordination and planning. I understand that they dont care about one single package when there pallets being moved but clearly its an ongoing isssue they refuse to fix.
  • AR
    Anna Ruiz
    Aug 30, 2025
    1.0
    I was told to tape all my packages myself and that that not something that FedEx does, according to that lady that worked this morning on Aug 30, they are a ship center, not office. So I had to apply even labels to all the boxes myself, might as well work they part time, right? Just go to another location… not worth to come and get bad vibes

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Miami offer?

FedEx Ship Center in Miami provides packing supplies, boxes, and various shipping services including expedited, standard, economy, and freight options.

What are the operating hours of FedEx Ship Center in Miami?

The center is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays.