FedEx Office Print & Ship Center

Reviews

• JI

  Jordan Isicoff

  Oct 31, 2025
  1.0
  I come to this location all of the time, at least twice a week. I always get the best service, but today I encountered a new employee there named Ashley who plainly did not want to do her job. The store was developing a line, she paced around the store doing nothing and finally when it was my turn she aggressively shoved my items into a box, when I asked if I could help her package it with more care she told me if I touched the box she would have to charge me for the box and tape. I explained that she was not packaging my items nicely and that I have helped pack my boxes in the past without issue. She then was very rude and told me if I don’t like the way she is packing the items I can go elsewhere. I asked if I could speak to her manager, she refused to provide me his name, contact or her name. Luckily, her manager Wilkins came in 10 minutes later before I had gotten too far. He handled the issue well, but Ashley is a problem. If you come in and she is working, run, she is incapable of shipping anything out correctly, will waste your time and has a terrible attitude. This is likely a waste of time, as I cannot imagine she will be employed there for long. The other team members are so kind and helpful. She is a stain on the reputation of this otherwise great FedEx location.
• AA

  abraham alcala

  Oct 22, 2025
  5.0
  10/10 experience. 100% recommend
• BB

  buddha bird

  Sep 15, 2025
  3.0
  Went to return a package that was delivered damaged by FedEx, the return shipping was paid by the sender. The package was delivered in a badly damaged box , obviously it was damaged through mishandling . The attendant in the store refused the box even though I had tapped it up to a better condition than delivered. I asked if I would be charged for a new box and he said no but later went on to charge me. He wouldn't meet me half way , some discount on the box or something. In short it could have been delivered as I brought it, the damage was done by FedEx to begin with and they even went out of the way to find the most expensive box. Zero customer service when a situation that wasn't straight forward showed itself. I had to wait for the manager who didn't charge for the box realizing the situation. They need better training.
• NL

  Nicole Tacher Lois

  Sep 10, 2025
  5.0
  The two workers there are the sweetest! Wilkens and Ashley attended me so well, were so clear, helpful, and kind- love this FedEx great customer service!
• VV

  VideoHouse

  Sep 9, 2025
  5.0
  Had an awesome experience at FedEx! There were some issues with my files that I wanted to print, but Wilkens went above and beyond to make sure everything came out exactly how I needed. Super patient, helpful, and really cared about getting it right. Appreciate the extra effort, made a big difference!

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