The UPS Store

Reviews

• GP

  Gabriel Pludwinski

  2 days ago
  5.0
  Tania was very kind helpful and provided quick professional service
• LW

  Litus Wedens

  3 days ago
  5.0
  Ishma got good customer service skills, patient and very explicit.
• JC

  Julius Clarke

  Feb 23, 2026
  1.0
  The evening staff is rude and it seems like they want to leave early by rushing people before closing time.
• JW

  Jeven Wagner

  Feb 12, 2026
  1.0
  First time in this location and worst experience they want to take advantage of you and they are very rude, it was a tall lady with black hair. I been going to the location 6815 Biscayne for more then 4 years and this never happened to me, I do not recommend this place at all.
• PK

  Prudhvi Karumanchi

  Feb 7, 2026
  5.0
  I’ve used many shipping and printing locations over the years, but this UPS Store at 9416 NE 2nd Ave in Miami Shores consistently stands out as one of the best. The staff here are genuinely exceptional, and I can’t recommend them highly enough. A few recent examples of why I keep coming back: • I needed to print and attach a shipping label quickly, and they handled it efficiently and perfectly—no issues, no delays. • When I had questions or minor issues with shipments, I called ahead and they responded immediately on the phone. They were clear, knowledgeable, and solved everything right away. • The team always has multiple staff members working, so I’ve never had to wait in a long line—even during busier times. That kind of staffing makes a huge difference in convenience. • Everyone is super friendly, patient, and genuinely helpful. They don’t just process your order—they actually care about getting it right and making sure you’re happy. Two standout experiences really sealed it for me: 1. I had a large box I needed to return to Temu. I wasn’t sure about the exact packaging requirements or return process, but the staff walked me through everything step-by-step, packed it properly, and got it shipped back the right way without any hassle. They saved me a lot of stress and potential headaches. 2. While I was traveling and needed an international shipment sent out urgently, they jumped in and helped me arrange it quickly and correctly. They made sure it was handled with the right service level to meet my deadline, even under time pressure. Whether it’s simple label printing, complex packing, returns, international shipping, or just quick advice, this location delivers top-notch service every single time. Clean store, well-organized, and a team that clearly takes pride in their work. If you’re in the Miami Shores / North Miami area and need reliable shipping, printing, or packing help, go to The UPS Store at 9416 NE 2nd Ave. You won’t be disappointed—5 stars all the way!

Frequently Asked Questions About The UPS Store