Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5375 NW 159th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
170 reviews
5 stars
54
4 stars
8
3 stars
6
2 stars2
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted the rudeness and lack of helpfulness from staff, particularly in the passport service area.
Appointment Issues
Customers frequently reported problems with appointment management, including being turned away for being late by only a few minutes.
Mixed Experiences
While many customers had negative experiences, some praised specific employees for their helpfulness and professionalism.
Long Wait Times
Several reviews mentioned long wait times and inefficiencies at the post office, contributing to customer frustration.
Lost Packages
Multiple customers expressed dissatisfaction with lost packages and poor handling of mail.
ER
Emely Rosario
2 days ago
1.0
One of the ladies in charge of the passports is extremely rude and aggressive. Do not recommend booking passport appointments here.
NB
Nilsa Bermudez
Feb 18, 2026
1.0
The employees at this post office are soooo Rude, you ask them a question and they'll tell you read it is on the paper. THEY DON'T GIVE YOU NO KIND OF HELP SO DISAPPOINTED
OA
OSANA ALCAINA
Jan 30, 2026
1.0
Worst post office I ever been they open late and start cleaning, when I mean late I mean 30min, the lady that it’s supposed to do passports came with really bad attitude screaming to her coworkers about passport application, they don’t help at all. This passport was for an autistic minor they didn’t keep anything in mind.
DS
Dave Saiker
Jan 17, 2026
5.0
Don't believe all of the negative reviews for the passport service. I had an appointment and arrived almost an hour early. I checked in and was seen 5 minutes later. I came prepared with all of the necessary documents as noted on the website. I was done and out the door in another 10 minutes. Make an appointment, come prepared and you will have excellent service just as I experienced today.
OC
Obed Cruz
Jan 2, 2026
1.0
It is difficult to understand why people seeking for Help need to be treated so rudely by the lady that calls herself the supervisor. Eyewitness total rudeness to several people who were all with a good nature that needed assistance with passports only to be treated with a sharp tongue no eye contact, no smile no greeting nothing with barely any line in place and at the same time turning away people avoid this post office if at all possible.. the gentleman working there was kind, but the female was a terror.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Miami Lakes?
The United States Postal Service is located at 5375 NW 159th St, Miami Lakes, FL 33014.
What are the operating hours of this USPS location?
Monday through Friday, the Post Office is open from 8:30 AM to 5:00 PM, and on Saturday from 8:30 AM to 12:00 PM. It is closed on Sundays.
Can I apply for a passport at this USPS office?
Yes, this Post Office accepts first-time U.S. passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What is the cost for passport photo services?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box at this location, and how?
Yes, you can reserve a PO Box online or in person by bringing two valid IDs and a completed application. Online reservations are made at https://www.usps.com/manage/po-boxes.htm.
Are PO Boxes accessible outside regular lobby hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this location for exact access times.
What nearby businesses can help if I need freight or cargo services after visiting the Post Office?
KKS Xpress and Kourtneys Foreign Kart nearby offer freight and cargo services, convenient if you require additional shipping or logistics support.
Are there any nearby places to visit or shop after your postal appointment?
International Home Miami and Couture Decoration are nearby furniture stores you might explore after your visit.
Can I find automotive services close to the USPS at 5375 NW 159th St?
Yes, Dyckman Auto Service and Maverick's Custom Motorsports are nearby and provide automotive repair and motorcycle services.
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