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United States Postal Service

2.1
(188 reviews)

Business Details

18690 NW 37th Ave, Miami Gardens, FL
33056, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 18690 NW 37th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
18690 NW 37th Ave, Miami Gardens, FL
33056, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:30 AM - 1:00 PM
SundayClosed

Reviews

2.1
188 reviews
5 stars
41
4 stars
10
3 stars
3
2 stars
5
1 star
129
  • JG
    John Gilbert
    2 days ago
    4.0
    Nice and quiet. Underman though, but that what we deal with. The employee apologized for the waitress time, but this is the new norm...
  • MD
    Marie Diaz
    2 days ago
    3.0
    They need more staff. There is always a delay—it’s always just one person working—and at a USPS branch, there should be more employees, since so many people go there.
  • EK
    estelle kidwell
    5 days ago
    5.0
    Great experience. Seasoned, dedicated Staff. Staff has patience, explain the ins and outs of procedures, and are so very helpful.
  • JI
    Jose Hernandez Iradis
    Mar 26, 2026
    1.0
    Si les pudiera dar cero estrellas se lo daría realmente no se merecen trabajar ahí ninguno de los del front dest recepción ninguno tiene trato humano y mucho menos con los latinos se les notaba la descriminacion hacia nosotros, daba asco ver cómo trataban y aplastaban a un señor mayor por el solo echo de no hablar su propio idioma, el trámite que fui hacer nunca se llegó a concretar me imagino que el papel que llene cuando se los entregue lo botaron por dios sin contar que los paquetes 📦 se pierden también se debe tomar acción por parte de la administración, además que no tienen ética profesional el lugar está súper sucio no recomiendo esta oficina para nada 👎
  • RG
    Roberto Rodriguez Galiano
    Mar 26, 2026
    1.0
    I had one of the worst experiences of my life at this post office. The staff was extremely rude, unprofessional, and I felt discriminated against during my visit. Instead of providing basic customer service, they treated me with disrespect and made an already simple process unnecessarily difficult. I strongly recommend that the management and the Board of Governors take a closer look at how this location is being run. Employees should be properly trained not only in their duties but also in treating customers with dignity and respect. This kind of behavior is unacceptable, especially in a public service environment. I hope serious improvements are made, starting with better hiring and supervision of staff.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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