Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.0
(176 reviews)

Business Details

18690 NW 37th Ave, Miami Gardens, FL
33056, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 18690 NW 37th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
18690 NW 37th Ave, Miami Gardens, FL
33056, United States

Hours

Reviews

2.0
176 reviews
5 stars
36
4 stars
9
3 stars
2
2 stars
5
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor attitudes and lack of professionalism.

Long Wait Times

Many customers reported excessively long wait times, often due to understaffing, with some waiting over 40 minutes for service.

Package Issues

A significant number of reviews mentioned lost or misdelivered packages, leading to dissatisfaction with the reliability of mail delivery.

Facility Condition

Customers noted that the post office appeared run down and disorganized, contributing to a negative overall experience.
  • TK
    Tim Karwal
    Jan 5, 2026
    1.0
    Yeah, no. Nothing like thoughtless, uncaring employees to help your business go down the drain. They’re Federal employees though, so really, why should they have professional standards or even care? Yeah, no.
  • JD
    Jessie Daniels
    Dec 22, 2025
    1.0
    Long line always understaffed always employees blah not welcoming at all!! Always in line atleast half an hour and the staff still will not got get additional help it’s always just one employee helping and if another employee is called it’s only to assist with if you have a pick up ticket
  • MG
    Marleny Gallego
    Dec 15, 2025
    1.0
    Ese que atiende es super grosero demasiada mala atención
  • YD
    Y. D.
    Nov 25, 2025
    5.0
    I visited this little gem today to complete some business. I was new to this location and was greeted by the sweetest and most helpful female clerk. I really enjoyed my short experience here and I would recommend this location for your postal needs. The building could use some renovations but the service is excellent!!
  • SV
    Steffany Vega
    Nov 14, 2025
    5.0
    Was having issues with my mail and they took care of it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others