Business Details
About
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Visit your local Post Office™ at 18690 NW 37th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
18690 NW 37th Ave, Miami Gardens, FL
33056, United States
Hours
Reviews
2.0
173 reviews
5 stars
35
4 stars
9
3 stars2
2 stars
5
1 star
122
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often described as rude, unhelpful, and unprofessional.
Delivery Issues
Many customers reported lost or misdelivered packages, with claims of packages marked as delivered but never received.
Long Wait Times
Customers frequently complained about long lines and slow service, often citing understaffing as a major issue.
Facility Condition
The post office was described as run-down and disorganized, contributing to a negative customer experience.
Staff Attitude
Several reviews mentioned staff displaying bad attitudes and a lack of courtesy towards customers.
- SVSteffany VegaNov 14, 20255.0Was having issues with my mail and they took care of it.
- BBBunny BNov 9, 20251.0Mail recvd 9pm. Mail marked delivered in 11/1 not recvd until 11/4..thrown on porch.. Judging from the reviews, who cares.
- TPTeresa PlatkusAug 6, 20251.0Get my mail when the delivery person chooses or the neighbors might get it and deliver it. Other times I am told by companies that packages were delivered yet I never received them.
- DHDena HarrisJul 8, 20251.0The worst post office ever! The people here have bad attitudes soon as they get to work. It’s 8am u can’t possibly wake up mad.. they don’t answer the phones. The professionalism is a zero. They are disgusting poorly trained for customer service. They are unethical and very disrespectful for no reason.
- SCSunshine No capOct 15, 20195.0Never on time
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 18690 NW 37th Ave offer?
This Post Office provides mail sending, package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment using the online scheduler, though limited walk-in hours are offered at select locations.
What are the operating hours of this USPS branch?
Open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:30 AM to 1:00 PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can reserve a PO Box online and complete the setup in person with valid ID, or apply directly at the Post Office.
Is 24/7 access available to PO Boxes at this USPS location?
Most locations offer 24/7 lobby access to PO Boxes, but hours may vary; check with this Post Office for specifics.
What nearby restaurants can I visit before or after my USPS visit?
Turkey Shack, a nearby barbecue and fast food restaurant, is a great spot to grab a meal before or after your visit.
Are there nearby financial services close to the Post Office for convenience?
Yes, Western Union and multiple Bitcoin ATMs are nearby for money transfer and financial services.
What other useful nearby stores can assist me with daily needs?
Nearby stores include Walgreens pharmacy and convenience store, TD Bank ATM, and Save and Safe Auto Glass for automotive services.
How can I get directions or learn more about this USPS location online?
Visit the USPS location details page at https://tools.usps.com/locations/details/1438637 for hours, services, and directions.