The UPS Store

4.4
653 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5800 in Miami Gardens offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner Of 199th Street And Route 441 (Nw 2nd Ave).

Details

  • DeliveryNot available

Location

The UPS Store
19821 NW 2nd Ave, Miami Gardens, FL
33169, United States

Hours

Reviews

4.4
653 reviews
5 stars
553
4 stars
7
3 stars
4
2 stars
6
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, kindness, and professionalism, particularly highlighting employees like Louis, Jendi, and Tray.

Mixed Experiences

While some reviews noted excellent service, others reported negative experiences, including rude behavior from staff and issues with package handling.

Store Operations

Customers expressed frustration with the store's operational hours and policies, particularly regarding Amazon returns and the refusal to accept certain packaging.

Atmosphere

The store was often described as having a friendly and welcoming atmosphere, with staff greeting customers and maintaining a positive environment.
  • DJ
    D J
    Jan 4, 2026
    5.0
    Jeanne was very professional and explained the pricing for the item I needed to repackage before being returned.
  • CS
    Cupid Sylvester
    Dec 3, 2025
    5.0
    I was helped by sorry if I misspell her name I believe it's Guerlanda. She was so helpful and kind and so was everyone else but she was the one who helped me and she was exceptional. I appreciate such a great atmosphere here. I will always try to come to this location but honestly UPS is good all over. Great people with patience and willingness to help. Thank you for great service and a great smelling store. 5 stars indeed!
  • JR
    Jerry Rios
    Nov 25, 2025
    5.0
    Great customer service from jendi helped me well and fast the best
  • XA
    Xander Anderson
    Oct 25, 2025
    1.0
    Store refused to scan my item because it was 4:02pm even though I was already inside the store and in the line waiting. Horrible service.
  • YA
    Yenmy Aldana
    Oct 23, 2025
    5.0
    Nearby store w kind workers, today applied for a notary services and Fransley attend me pretty professionally and quick, almost 10 mins to do all, thank u guys, thank u Fransley…

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5800 in Miami Gardens offer?

The UPS Store #5800 provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, computer access, and more.