United States Postal Service

2.0
128 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1661 West Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1661 West Ave, Miami Beach, FL
33139, United States

Hours

Reviews

2.0
128 reviews
5 stars
24
4 stars
5
3 stars
4
2 stars
8
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of professionalism.

Operational Issues

Customers frequently reported issues with the post office's hours, including opening late and closing early, leading to wasted time and inconvenience.

Cleanliness and Organization

The post office was described as dirty and disorganized, with several customers noting the need for better maintenance and cleanliness.

Mixed Experiences

While many reviews were negative, a few customers did report positive interactions with specific staff members, indicating that experiences can vary.

Long Wait Times

Several customers mentioned long lines and slow service, contributing to an overall negative experience.
  • DV
    DL V.
    Nov 10, 2025
    1.0
    This is my second time that I waited 40 minutes, says that they open at 8:00 am and today I left since they are still not open, horrible waste of time !
  • AA
    Ana Alcantara
    Sep 23, 2025
    5.0
    Great service
  • AV
    Andrew Vajda
    Sep 22, 2025
    1.0
    Agent refused to give me a receipt despite me repeatedly asking for one saying I had inventory disappear post drop off there. She said the most she could do is scan them but couldn't provide a receipt. Scanned them in front of me one by one and still my customers are complaining and the tracking says not received yet by USPS. How can your agents refuse to provide a receipt? Why does inventory keep disappearing? Why doesn't the tracking say received when the packages were beeped in one by one in front of me. Very disappointing to be treated like cattle in a line and refused a receipt when dropping off my company's inventory. I would like a manager to reach out.
  • JM
    Julissa Mills
    Sep 11, 2025
    1.0
    abandoned. thanks for letting people know 🙄
  • BB
    Beky
    Aug 22, 2025
    5.0
    I want to make this message public. This is one of the best post offices in Miami beach florida .The employees are very attentive and respectful. They offer special service and are very professional in their work .let's a pleasure to come to this post office . It's always clean and organized. I recommend it. The service is very different is very different from other places

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.