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Brand Certified

United States Postal Service

2.0
(132 reviews)

Business Details

1661 West Ave, Miami Beach, FL
33139, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1661 West Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1661 West Ave, Miami Beach, FL
33139, United States

Hours

Reviews

2.0
132 reviews
5 stars
26
4 stars
5
3 stars
4
2 stars
8
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and respect.

Operational Issues

Customers frequently reported problems with the post office's hours, including early closures and inconsistent opening times.

Mixed Experiences

While many reviews were negative, a few customers noted positive interactions with specific staff members, indicating that experiences can vary significantly.

Cleanliness and Organization

Several reviews criticized the cleanliness and organization of the facility, describing it as dirty and poorly maintained.
  • CK
    Charlie Kure
    Feb 24, 2026
    5.0
    absolutely the best staff and they are always busy having to deal with nonsense… honestly how hard is it to mail a damn envelope that people have so many questions tying up these poor people that are just trying to work and get everyone else’s mail out in time smh lol. Very grateful to have a post office on West Avenue and the incredible staff that always works there specifically the gentleman and two ladies.
  • YK
    Yan K
    Jan 29, 2026
    1.0
    Worst customer service I have ever experienced in my life
  • MD
    Melina Dafne
    Dec 16, 2025
    1.0
    They are completely disrespectful. It’s the 3 time that I come here and the employees are really rude
  • EE
    Edwin
    Dec 11, 2025
    5.0
    I went to this location to return by mail a modem. I was having difficulty finding the correct size box to use and one of the staff helped me and kindly gave me an appropriate size box to use. He helped me without me even asking him. He spoke kindly to everyone he assisted and helped another customer on how to pack her items efficiently. This experience gave me hope! It made me smile and made my day!! I highly recommend this location!!
  • DV
    DL V.
    Nov 10, 2025
    1.0
    This is my second time that I waited 40 minutes, says that they open at 8:00 am and today I left since they are still not open, horrible waste of time !

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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