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Visit your local Post Office™ at 1300 Washington Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported experiencing rude and unhelpful staff, with some employees displaying a lack of empathy and professionalism.
Long Wait Times
Numerous reviews mentioned excessively long wait times, often with only one employee available to assist customers.
Mixed Experiences
While some customers praised specific employees for their helpfulness, others had negative experiences, indicating inconsistency in service quality.
Facility Condition
The post office was described as poorly maintained, with complaints about cleanliness and the state of the grounds.
Appointment Issues
Several customers faced problems with scheduled appointments, including being turned away due to staff unavailability.
LA
lorena avalos
5 days ago
1.0
A disgraceful level of customer service from the employees at this place. The only kind person is a blonde woman with short hair who speaks Spanish. The rest are embarrassing. They can’t even say hello when you walk in. You ask them something and they act like you’re bothering them, and they treat you as if you were incompetent.
LK
laurie kaufman
Nov 29, 2025
5.0
I was 10 minutes late on Sat. at closing,they let me in and NtQuitria J. was very nice and accomodating.Good Post Office Services.
SY
Silver Yasmin
Nov 29, 2025
1.0
Incredibly rude staff. Has an attitude for no reason and purposely gives you a hard time and makes you wait longer. They were supposed to open at 8.30am and the lady with the black and white dreads purposely didn’t open until 8.45 which made me late for work. She saw a line of people and just ignored all of us, even when we politely asked her to open. Then once she opened the door she still continued working in the back without assisting us until she had finished all her other duties. I can’t believe this is a government organization
ML
Michael Lasota
Nov 24, 2025
1.0
Their Ai assistant is crap.
VP
Violet Paley
Oct 11, 2025
5.0
NeQuitria was so friendly and helpful! best post office experience because of her.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 1300 Washington Ave offer?
This location offers mail sending, package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this post office?
Yes, this post office accepts first-time passport applications and can take passport photos if you schedule an appointment online.
Do I need an appointment for passport services?
Most passport services require scheduling an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:30 AM to 2:00 PM, and closed on Sundays.
How do I rent a PO Box at this Post Office?
You can search for and reserve PO Boxes online, then complete the setup in person at this location with two valid IDs.
Is after-hours access available for PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Check with this local Post Office for exact details.
What nearby post offices can help if this location is busy?
Nearby post offices include South Beach Miami Post Office and another United States Postal Service location, providing additional options for mailing or passport services.
Are there nearby bike rental options to help me reach the Post Office?
Yes, Citi Bike Station #118 is nearby, allowing customers to conveniently rent bikes to travel to and from the Post Office.
What local dining options are close to the Post Office for a meal before or after my visit?
Nearby restaurants include Casa Mia (Caribbean and Cuban cuisine), Biscayne Cowboys (burgers), Limoncello Miami (Italian and pizza), and Taj Mahal Deli and Pastries for quick bites.