United States Postal Service

2.5
105 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 445 W 40th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
445 W 40th St, Miami Beach, FL
33140, United States

Hours

Reviews

2.5
105 reviews
5 stars
30
4 stars
6
3 stars
4
2 stars
9
1 star
56
  • JM
    Jeniffer Mejía
    Oct 14, 2025
    1.0
    This is the second time I visit this USPS location, and unfortunately the customer service experience has been consistently disappointing. The person attending the counter always selects the “smiley face” to rate their own service at the end of the transaction, yet they don’t even offer a simple smile, a greeting, or any sign of courtesy. It honestly feels like they don’t enjoy their job, as their attitude shows no willingness to assist and does not reflect customer service standards at all. Today I told her directly that I do not appreciate her selecting the happy face rating when I am clearly not satisfied with the service provided. I simply asked for a small piece of tape and politely asked if she believed the box was secured enough, and her response was, “Up to you,” in a dismissive tone. Being helpful doesn’t cost anything, and a little kindness goes a long way, especially when working with the public. I hope USPS takes this feedback seriously and ensures that customer service is delivered with professionalism and basic courtesy.
  • TT
    Tamara Tretyakova
    Aug 19, 2025
    5.0
    I like this office. Nice people!
  • DM
    David Martinez
    Aug 12, 2025
    5.0
    Very good service at this post office.. for those who don’t like this PO go to the Washington ave PO and you will really see horrible service ! And very nasty people that treat you terribly!
  • HK
    Howard Klein
    Jun 13, 2025
    1.0
    Extremely rude. I was the only customer and asked a simple question. Clerk gave me a snippy one word answer. I asked her to please explain and she just handed me a form without looking up.
  • CN
    Chelsea Novaks
    Jun 9, 2025
    2.0
    The people who work there have the worst attitude. Linda who works in the morning is always on FaceTime or on her cell phone. And then gives you attitude when you ask for help. The beach needs to do better.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.