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United States Postal Service

2.3
(234 reviews)

Business Details

525 71st St, Miami Beach, FL
33141, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 525 71st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
525 71st St, Miami Beach, FL
33141, United States

Hours

Reviews

2.3
234 reviews
5 stars
64
4 stars
10
3 stars
7
2 stars
10
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some customers praising helpful employees while others report rudeness and unprofessionalism.

Efficiency

Several reviews highlight issues with long wait times and slow service, particularly during busy hours, while a few customers mention quick and efficient processing.

Mail Handling

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the reliability of mail delivery.

Facility Conditions

Customers noted uncomfortable conditions, including lack of air conditioning and cleanliness issues within the post office.
  • OL
    Olena Luizova
    Feb 25, 2026
    5.0
    I had an unexpectedly pleasant experience at the USPS for my new passport appointment. My appointment was scheduled for 11:45, but I arrived around 11:30 and they actually took me earlier, which I really appreciated. The passport clerk was very kind and even took several photos so I could choose the one I liked best — such a nice touch! Everything went smoothly, super fast, and the whole process felt easy and stress-free. Just a quick note for anyone coming in: you can’t pay the federal/state passport fees with a credit card — only debit card or cash/money order — so plan ahead. Overall, a great experience and very efficient service!
  • DL
    David Louis
    Feb 2, 2026
    5.0
    Nice staff
  • GM
    George Mirabal
    Dec 12, 2025
    1.0
    Poor service and unfortunately a bad attitude that screams “I don’t want to work here”
  • WE
    winnie eva
    Nov 20, 2025
    2.0
    Was soooo hot inside! Staff said it's been awhile since they don't have a/c! These poor people are suffering! Usps on 71st st maimi beach!
  • JD
    Jeovana Dossantos
    Nov 17, 2025
    5.0
    Chris was so helpful, was able to hold my package before it got sent back to the sender after I had a problem, give Chris a Raise!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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