United States Postal Service

2.3
233 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 525 71st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
525 71st St, Miami Beach, FL
33141, United States

Hours

Reviews

2.3
233 reviews
5 stars
61
4 stars
10
3 stars
7
2 stars
10
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several expressing frustration over poor service and lack of professionalism.

Efficiency

Customers frequently mentioned long wait times and slow service, with complaints about insufficient staffing during busy hours.

Lost Packages

Numerous reviews highlighted issues with lost or misdelivered packages, leading to a lack of trust in the postal service.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and efficiency, particularly in passport processing.

Facility Issues

Several reviews pointed out problems with cleanliness and organization at the location, as well as inadequate parking for customers.
  • WE
    winnie eva
    4 days ago
    2.0
    Was soooo hot inside! Staff said it's been awhile since they don't have a/c! These poor people are suffering! Usps on 71st st maimi beach!
  • JD
    Jeovana Dossantos
    Nov 17, 2025
    5.0
    Chris was so helpful, was able to hold my package before it got sent back to the sender after I had a problem, give Chris a Raise!!
  • EF
    Eugenia Fernandez
    Oct 28, 2025
    1.0
    Solo 6 puestos para parquear, llevo media hora esperando un puesto y nadie sale de la oficina…
  • RT
    Raysa De la torre
    Oct 11, 2025
    1.0
    Un documento oficial que me llegó y lo dejaron fuera del buzón, pesima entrega ,tienen que ser mas responsables en las entregas.
  • RD
    Rene Diaz
    Sep 26, 2025
    1.0
    Impossible for someone to pick up the phone at this address

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.