United States Postal Service

3.0
113 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 333 Crockett Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
333 Crockett Blvd, Merritt Island, FL
32953, United States

Hours

Reviews

3.0
113 reviews
5 stars
49
4 stars
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4
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1 star
53
  • TK
    tanner kaufman
    Oct 27, 2025
    1.0
    Was left on hold for 20 minutes just to get hung up on. Horrible customer service. I couldn’t even talk to a real human
  • KB
    Kenny B
    Sep 4, 2025
    1.0
    lost mail, no way to contact anyone
  • BF
    Beth Farmer
    Jul 19, 2022
    1.0
    First let me say that the staff I have encountered at the front desk have all been friendly, helpful and polite. My problem is with the delivery staff. We had an Amazon package that was supposed to be delivered on Sunday by the post office and it didn't show up. Our cameras did not show any delivery being made to the house. I contacted the post office on Monday morning. The phone rang and rang and I was put on hold which was never answered. When I finally got to talk to someone, she bordered on rude and showed no interest in the lack of delivery. She said it showed as delivered and she had GPS to prove it. She left a copy at the front desk for me. She was not willing to do any investigation. It was totally my problem. On Tuesday morning, the package showed up sitting on the top of our mailbox. This isn't the first problem we've had with PO delivery. A couple packages went to the other side of MI, and another four streets over from us. Two were recovered because we were on top of it, and the supervising man at the PO was cooperative. The other was lost forever. People who don't care shouldn't be working with people.
  • CG
    Carolyn Grove
    Nov 8, 2018
    1.0
    Anne was so rude. She would not let me use a couple pieces of tape that she had. I had to go buy a whole roll which I don’t need. Made me get out of like add my pieces of tape and then get back in line. My local post office is way better. Goes above and beyond to help and do their job. Don’t like this place at all.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.