Brand Certified
United States Postal Service
2.5(137 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
640 E New Haven Ave, Melbourne, FL
32901, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 640 E New Haven Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
137 reviews
5 stars
41
4 stars
8
3 stars
6
2 stars
7
1 star
75
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers reported rude and unprofessional behavior from staff, particularly from specific employees like John and Gabriella.
Service Efficiency
Customers experienced significant delays and inefficiencies, especially with passport appointments and package handling.
Customer Support
There were numerous complaints about poor customer service, including unhelpful responses and lack of accountability for lost packages.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, indicating that experiences can vary.
Facility Issues
Customers noted problems with the physical location, including poor parking and lack of automated services.
- ACAna Celia5 days ago3.0I had a very disappointing experience at this USPS location. I scheduled a passport appointment for my 3-week-old baby and arrived on time. We waited about 20 minutes for the previous appointment to finish (only one employee handles passports). When it was finally our turn, Evony asked to use the restroom first, which we completely understood. Before stepping away, she confirmed we needed a passport photo; when we said yes, she visibly sighed and complained to a coworker in front of us. She was gone for about 25 minutes. Meanwhile, Marvin was managing a nonstop line of customers on his own and repeatedly apologizing for the delays. When Evony returned, I kindly mentioned that we had been concerned due to the length of the wait, especially being there with a newborn. Instead of an apology, the situation escalated and the manager, Shan, was called. We were told that delays are expected even with scheduled appointments. Our appointment began approximately 45 minutes late, and by the time we left, they were already behind on the next two families. I understand staffing challenges happen, and I truly empathize with that. However, if resources are limited, fewer appointments should be scheduled to avoid this kind of experience; especially for families with infants. I hope this feedback is taken as an opportunity to improve both scheduling and customer communication.
- ZWZhiqing WuFeb 19, 20261.0We bring all documents，and they even dont know how to replace a money order，wait 30 mins and the manger is playing phone at backside，the manger said“I dont care” and went to the other usps location，10mins done
- RRRobJan 26, 20261.0Absolutely incompetent staff. USPS needs to go.
- SGSal GrazianoNov 18, 20255.0Very easy and positive experience at this USPS location
- BSBryan SchaferNov 5, 20255.0Great service. The people at this post office really helped me out and I couldn't be more greatful!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 640 E New Haven Ave?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other postal services.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment using the USPS online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 640 E New Haven Ave?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I rent a PO Box at this Post Office and how?
Yes, you can search and reserve PO Boxes online and complete your setup in person at this location by bringing two forms of ID and your application.
Is the lobby accessible 24/7 for PO Box holders?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, though hours can vary, so check locally for confirmation.
How can nearby transit or services help me get to the USPS at 640 E New Haven Ave?
Nearby places like TOTO Pedicab Melbourne offer taxi services which can provide convenient transportation to the Post Office.
Are there any places close to the USPS where I can grab a meal after running postal errands?
Yes, you can visit Mister O1 Extraordinary Pizza, Rita's bakery and fast food, or La Crepe de France nearby for a variety of dining options.
What nearby entertainment options are available around the USPS location?
You can enjoy arts and entertainment at The Henegar theatre, explore the Escape Room Entertainment, or visit The Gallery Nightclub for a night out.
Where can I find art-related activities near the United States Postal Service?
Nearby you can visit Painting with a Twist art school, The Gallery Club art gallery, or participate in events at the Henegar Center For The Arts.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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