United States Postal Service

2.5
131 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 640 E New Haven Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
640 E New Haven Ave, Melbourne, FL
32901, United States

Hours

Reviews

2.5
131 reviews
5 stars
38
4 stars
8
3 stars
5
2 stars
7
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their friendliness and professionalism, while others were described as rude and unhelpful.

Passport Services

Many customers reported positive experiences with passport application assistance, highlighting staff knowledge and efficiency, although there were also complaints about rude treatment during the process.

Delivery Issues

Numerous reviews mentioned problems with package delivery, including lost items and delayed services, leading to frustration among customers.

Overall Experience

While some customers appreciated the helpfulness of certain staff members, many expressed dissatisfaction with the overall service quality and management at this location.

Facility Conditions

Several reviews noted issues with the physical environment, including poor parking and lack of automated services, which contributed to a negative customer experience.
  • SG
    Sal Graziano
    6 days ago
    5.0
    Very easy and positive experience at this USPS location
  • DJ
    DeAdrienne Jackson
    Nov 10, 2025
    5.0
    Convenient
  • DS
    Dude Schafer
    Nov 5, 2025
    5.0
    Great service. The people at this post office really helped me out and I couldn't be more greatful!!
  • MG
    Myriane Gonzalez
    Sep 24, 2025
    5.0
    Got my kids passports done at this location, the service was amazing, staff were friendly, professional, knowledgeable. They were so nice that i started to feel guilty for taking their time, they knew their stuff, they were patient with my kids, I loved the playfulness with the usual customers, they knew them by name. Over all, this is a great place to do business, they never forget to ask if you don't need stamps, I was there a while and got to observe. Great team.
  • JF
    Jaime Fernandez
    Sep 11, 2025
    5.0
    Always a good experience, excellent if you get Marvin at the counter!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.