United States Postal Service

2.5
133 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 640 E New Haven Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
640 E New Haven Ave, Melbourne, FL
32901, United States

Hours

Reviews

2.5
133 reviews
5 stars
40
4 stars
8
3 stars
5
2 stars
7
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly mentioning specific employees who displayed poor attitudes.

Passport Services

While some customers had positive experiences with passport applications, others faced significant issues, including rudeness and lack of assistance.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the lack of accountability from staff.

Overall Experience

Mixed reviews with some praising the helpfulness of certain employees, while others described the location as unprofessional and inefficient.
  • SG
    Sal Graziano
    Nov 18, 2025
    5.0
    Very easy and positive experience at this USPS location
  • DJ
    DeAdrienne Jackson
    Nov 10, 2025
    5.0
    Convenient
  • DS
    Dude Schafer
    Nov 5, 2025
    5.0
    Great service. The people at this post office really helped me out and I couldn't be more greatful!!
  • MG
    Myriane Gonzalez
    Sep 24, 2025
    5.0
    Got my kids passports done at this location, the service was amazing, staff were friendly, professional, knowledgeable. They were so nice that i started to feel guilty for taking their time, they knew their stuff, they were patient with my kids, I loved the playfulness with the usual customers, they knew them by name. Over all, this is a great place to do business, they never forget to ask if you don't need stamps, I was there a while and got to observe. Great team.
  • JF
    Jaime Fernandez
    Sep 11, 2025
    5.0
    Always a good experience, excellent if you get Marvin at the counter!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.