United States Postal Service

2.9
128 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 681 Saint Clair St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
681 Saint Clair St, Melbourne, FL
32935, United States

Hours

Reviews

2.9
128 reviews
5 stars
49
4 stars
11
3 stars
6
2 stars
4
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised the helpfulness and friendliness of certain employees, others reported rudeness and lack of assistance.

Mail Delivery Issues

Numerous complaints about lost mail, packages delivered to the wrong addresses, and inconsistent delivery times were noted.

Efficiency

Customers frequently mentioned long wait times and slow service, particularly during busy hours, with some expressing frustration over the limited number of staff available.

Accessibility

The post office's hours and lunch breaks were criticized for causing inconvenience, with some customers noting that the location is often closed during peak times.

Overall Satisfaction

While some customers had positive experiences and recommended the post office, a significant number expressed dissatisfaction with the service and reliability.
  • RS
    Rachael Scoggins
    6 days ago
    5.0
    Fast and friendly.
  • AM
    Ayme Martin
    Nov 15, 2025
    5.0
    I go alot for my job the staff is great always quick to move the line along and very knowledable when there are questions
  • TS
    Terran Shinn
    Oct 24, 2025
    1.0
    HORRIBLE!!!!!!!!!! I live in Melbourne...Have a house in my name in Melbourne. I moved to Rockledge and before I could even do an address change the mailman STOPPED delivering my mail to my house so I did a forward change of address to the place I was at. Well left there and couldn't do change of address back so talked to someone in USPS and told them to cancel the forwarding change of address...that was JULY it is now end of October and I still am not getting my mail!!!!!
  • WL
    Wilma Loftus
    Sep 22, 2025
    5.0
    I come down to Melbourne maybe twice a year for a vacation. I always mail back a box of things I buy while here. The employees have always been nice and helpful to me And have good things to say with a smile.
  • DE
    Deven Eschenberg
    Sep 17, 2025
    5.0
    This post office is amazing they are always so helpful and kind when i bring a lot in a couple of older ladys always help and they are wonderful people. Thanks yall!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.