The UPS Store

3.8
189 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6818 in Melbourne offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Call Us For Freight & Print Services.

Details

  • DeliveryNot available

Location

The UPS Store
2328 Citadel Way, Melbourne, FL
32940, United States

Hours

Reviews

3.8
189 reviews
5 stars
125
4 stars
5
3 stars
2
2 stars
8
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting employees like Yivan and JC.

Service Speed

Several reviews noted quick and efficient service, with customers appreciating the fast processing of their needs.

Pricing Issues

Multiple customers expressed dissatisfaction with high prices for services, including charges for tape and printing, which they felt were excessive compared to other locations.

Inconsistent Experiences

While some customers had excellent experiences, others reported rude or unhelpful service, indicating inconsistency in staff performance.
  • MT
    Michael Thompson
    3 days ago
    5.0
    Great job 👏
  • BP
    Billie Poehailos
    Dec 29, 2025
    5.0
    Dropped off my packages today and had an excellent experience with Zaria. She was courteous and helpful! 5 star experience!
  • GB
    Glenda Hood Broderick
    Dec 27, 2025
    5.0
    Allison at the Viera location was incredibly helpful! I had 8 bags of files to be put in the shredding container and she was waiting on customers and in between helping me fill the containers. She greeted every person who entered the store with a smile and a welcome. She had amazing customer service skills.
  • SP
    Sandra Patino
    Dec 19, 2025
    1.0
    I was attended by Zaira and when I greeted her, her response was: Tired. Next step when I talked about the place I sent, she told me that she did not recommend it and that I was going to be very expensive. which was true, however, because of the image of the company, I do not think they are the words of welcome to a client and not the reference to use her company either. She was making yawning gestures all along without even covering his mouth or apologizing. Her attitude is not the best way to serve the public. I am sorry to have visited this store and I will make sure not to return. Additional, I do not know if he placed my most expensive order even to be two small boxes shipped within the United States.
  • SM
    Shay M
    Dec 7, 2025
    4.0
    Easy, quick, simple

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Melbourne offer?

The UPS Store in Melbourne offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and freight & print services.