The UPS Store

3.8
185 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6818 in Melbourne offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Call Us For Freight & Print Services.

Details

  • DeliveryNot available

Location

The UPS Store
2328 Citadel Way, Melbourne, FL
32940, United States

Hours

Reviews

3.8
185 reviews
5 stars
122
4 stars
5
3 stars
2
2 stars
8
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Yivan and JC for their exceptional service.

Pricing Issues

Several reviews mentioned dissatisfaction with high prices for services, including charges for tape and printing, which were perceived as excessive compared to other locations.

Efficiency

Customers appreciated the quick and efficient service, with many noting short wait times and fast processing of their requests.

Inconsistent Experiences

While some customers had positive experiences, others reported rude or unhelpful staff, indicating inconsistency in service quality.
  • SO
    Spencer Oliphant
    Nov 23, 2025
    1.0
    The price of printing is ludicrously high.
  • DP
    Donny Panasis
    Nov 22, 2025
    5.0
    Allison and this store always go above and beyond to make sure everything is easy and taken care of. Always friendly and professional. Highly recommended!!!
  • WG
    wayne gales
    Nov 17, 2025
    5.0
    Fast, efficient. Very professional staff and the products always arrives on time
  • CS
    C S
    Nov 9, 2025
    5.0
    Zaria assisted me today & she was so friendly & helpful. She was a great representation of the store & awesome customer service! I believe this location recently came under new management & the new teammates have all been wonderful. I frequent this location & I’ll say your team likely doesn’t get enough credit for the amount of traffic in/out, & just how busy they stay!
  • AC
    Amy Cotton
    Nov 9, 2025
    1.0
    Zaria was the worst UPS employee I've ever had to work with. I came into the store for printing services and prior to becoming the next in line, I had emailed the documents. She told me to move while the documents were printing and help 12 other people while the printing took 30 seconds. I had never cut anyone in line nor would I have any reason to as the person ahead of me was using the self service Amazon kiosk. And then she did not honor my valid coupon code: see attached as it's 11/9, and the coupon expires on the 12th. 30 minutes later I am late for several meetings. Will never go back to this location!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Melbourne offer?

The UPS Store in Melbourne offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and freight & print services.