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Brand Certified

United States Postal Service

2.0
(253 reviews)

Business Details

5094 Coconut Creek Pkwy, Margate, FL
33063, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5094 Coconut Creek Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5094 Coconut Creek Pkwy, Margate, FL
33063, United States

Hours

Reviews

2.0
253 reviews
5 stars
48
4 stars
9
3 stars
6
2 stars
11
1 star
179

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and disrespectful behavior.

Long Wait Times

Frequent complaints about long lines and slow service, with customers often waiting for extended periods to be served.

Package Issues

Numerous reviews highlighted problems with lost or misdelivered packages, leading to frustration and distrust in the service.

Staffing Problems

The post office is often understaffed, resulting in inadequate service and long wait times for customers.

Mixed Experiences

While some customers praised individual employees for their helpfulness, the overall sentiment was negative, with many expressing dissatisfaction.
  • AB
    Audrey Blackmore
    1 day ago
    5.0
    Short and to the point
  • GM
    Giannina Manco
    Jan 10, 2026
    2.0
    No logré exponer mi problema por falta de orientación de la máquina contestadora automatica
  • LL
    LRR
    Sep 13, 2023
    1.0
    This is the WORST post office in Broward county. I wish it would get shut down so I wouldn’t have to rely on such a horrible service to deliver my mail. Or in my case NOT deliver my mail, repeatedly.
  • AF
    American Floridian
    Jul 17, 2020
    1.0
    Caroline (black, branch manager) is the meanest, rudest, laziest, most discriminating USPS employee I have ever encountered. She was working the pickup window and would not get my package. She said it is not here, but she did not even look. I told her, "The tracking shows it here, and you have not even looked for it", she said "It is not here", and she turned away and started helping some other black customer behind me. She never did anything for me, except ignore me to help other black customers, and tell the other employees that my package was not there. So I waited in that post office for 1 1/2hrs, pleading with all the employees to get my package. It took 1 1/2hrs, AFTER waiting in line, until one nice employee actually looked for it and brought it too me. WHAT IS WRONG WITH SOUTH FLORIDA AND THE USPS EMPLOYEES???
  • LL
    Lulu L
    Dec 19, 2018
    1.0
    I just want to take the time and thank USPS for their “outstanding” customer service. If they would have answered one of my 20+ phone calls my package would’ve not been returned to sender. Again thank you USPS.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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