United States Postal Service

1.9
252 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5094 Coconut Creek Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5094 Coconut Creek Pkwy, Margate, FL
33063, United States

Hours

Reviews

1.9
252 reviews
5 stars
47
4 stars
9
3 stars
6
2 stars
10
1 star
180

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and disrespectful behavior noted.

Long Wait Times

Frequent complaints about long lines and slow service, with customers often waiting over 30 minutes to be served.

Lost Packages

Numerous reviews mention issues with lost or misdelivered packages, leading to frustration and distrust in the postal service.

Staffing Issues

The post office is often described as understaffed, with only one employee available to handle a large number of customers.

Mixed Experiences

While many reviews are negative, some customers reported positive experiences with specific employees who provided helpful service.
  • SJ
    Spencer Jones
    Aug 22, 2025
    1.0
    Mail Box flagg "up" for a week now. Letter I want tomail is still in box. Find it everyday underneath incoming mail . What does the red flag mean ?
  • DM
    Denise Moore
    Aug 14, 2025
    5.0
    Good service
  • ST
    Sabrina Thomas
    Jul 25, 2025
    1.0
    I have been to the post office many times and go at least once a month and never had a bad experience until yesterday. I only went to the coconut creek post office because it was on my way home and is not the regular one that I go to. However after yesterday I am not sure if I may utilize the post office ever again. The woman who was assisting me was beyond rude and disrespectful. She has no business dealing with the public and should be in a room alone with paperwork only. Believe the reviews regarding this location. They must be desperate for help because it seems to be the normal for this location.
  • UL
    Upload Notary LLC
    Jun 27, 2025
    1.0
    Believe every review! This place is unprofessional and the reason why the post office is losing customers to UPS and FEDEX. I just watched the teller (a man ) tell the customer to her face! I don’t care! Just take a drive to another location . The manager is just as bad and this is why they are the way they are. They need to hire a whole new staff.
  • IL
    Iliana Larios
    Jun 13, 2025
    1.0
    The wait time at this office is frustrating. I waited in line for 45 minutes to mail an insured envelope.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.