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Visit your local Post Office™ at 5094 Coconut Creek Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of professionalism.
Long Wait Times
Many customers reported consistently long lines and slow service, often waiting over 30 minutes to be attended.
Lost Packages
Several customers experienced issues with lost or misdelivered packages, leading to significant dissatisfaction with the reliability of the service.
Staffing Issues
The post office is frequently described as understaffed, with only one employee available to handle a large number of customers.
Mixed Experiences
While many reviews are negative, some customers reported positive interactions with specific staff members, indicating inconsistency in service quality.
GM
Giannina Manco
2 days ago
2.0
No logré exponer mi problema por falta de orientación de la máquina contestadora automatica
SJ
Spencer Jones
Aug 22, 2025
1.0
Mail Box flagg "up" for a week now. Letter I want tomail is still in box. Find it everyday underneath incoming mail . What does the red flag mean ?
DE
Denise A Edwards
Aug 14, 2025
5.0
Good service
ST
Sabrina Thomas
Jul 25, 2025
1.0
I have been to the post office many times and go at least once a month and never had a bad experience until yesterday. I only went to the coconut creek post office because it was on my way home and is not the regular one that I go to. However after yesterday I am not sure if I may utilize the post office ever again. The woman who was assisting me was beyond rude and disrespectful. She has no business dealing with the public and should be in a room alone with paperwork only. Believe the reviews regarding this location. They must be desperate for help because it seems to be the normal for this location.
LL
LRR
Sep 13, 2023
1.0
This is the WORST post office in Broward county. I wish it would get shut down so I wouldn’t have to rely on such a horrible service to deliver my mail. Or in my case NOT deliver my mail, repeatedly.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 5094 Coconut Creek Pkwy?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and provides passport photo services by appointment.
Do I need to make an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be offered at select locations.
What are the operating hours for this Post Office?
Monday through Friday, it is open from 8:30 AM to 5:00 PM, Saturdays from 10:00 AM to 1:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at the USPS website, then complete your setup in person.
Is the Post Office lobby open for PO Box access after regular business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location. Please check with this Post Office for exact hours.
Where can I grab a meal nearby after visiting the Post Office?
Lester's Diner and Jasmine Thai & Chinese Restaurant are nearby options offering American and Asian cuisine for a convenient meal.
What nearby places can help me with electrical or home services?
Margate Electrical and Signature One Painting are nearby businesses where you can find electrical and painting services.
Are there nearby financial or medical services close to this Post Office?
Yes, Western Union offers money transfer services, and Breath of Life Medical Center and Broward Health provide medical and health services nearby.
How can I contact the United States Postal Service at this location?
You can reach the Post Office by calling their local phone number at +1 954-971-9569.