United States Postal Service

3.1
115 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 151 N Maitland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
151 N Maitland Ave, Maitland, FL
32751, United States

Hours

Reviews

3.1
115 reviews
5 stars
55
4 stars
5
3 stars
3
2 stars
4
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Juan, for their exceptional customer service and friendly demeanor.

Efficiency

While some reviews highlighted quick service, others noted long wait times and inefficiencies, especially during busy periods.

Communication Issues

Numerous complaints were made about the inability to reach the post office by phone, leading to frustration among customers.

Mixed Experiences

Feedback varied widely, with some customers reporting positive interactions while others described rude or unhelpful staff.

Lost Packages

Several customers expressed concerns about lost packages and delays in delivery, indicating a need for improvement in handling mail.
  • BK
    B K
    2 days ago
    5.0
    Thank you Juan for such an awesome job. Ty for all your help assisting me with multiple packages.
  • KB
    Karen Boardwalk
    Oct 16, 2025
    5.0
    The inside is small but there is enough space available to move around and work with your packages. With that said, I wanna take a minute to thank the clerk who helped me yesterday. The costumer service was unbelievably great! There was only one guy at the window taking care of the costumers with such a great smile it made me feel I was in The write post office and I should be coming more often to handle my business here. His tag said Juan. So I wanna thank JUAN for being able to help me with an issue I had with my card. 🙄 Not only he had the patience to look into the problem, but he was able to guide me and explain the possible errors happening. He then proceeded to look into the issue and find a solution to the problem. No stress no making me fell guilty or bad for something that was put my control.😫 I was able to pay for my stamps and send my package 📦 and I am genuinely impressed by the way he handled the transaction.😬🙏🏻 Thank you so much Juan.🙏🏻 You are a sweetheart… Keep up the great work!
  • MC
    Michael Chiorando
    Oct 3, 2025
    5.0
    thank you juan for the phenomenal costumer service . your communication skills are great. way to go! please keep it up. great job.
  • JR
    Judie Ramirez
    Sep 27, 2025
    5.0
    Wonderful, helpful staff at this location. Thanks for being nice.
  • CH
    Carol Ann Hewitt
    Aug 19, 2025
    1.0
    They do not answer their phone ...if you have a question or need something! The service is good -but you have to go INSIDE the post office to talk to anyone - which makes it worth only 1 star! They need to improve this -some of us are handicapped and going inside the post office is difficult!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.