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Visit your local Post Office™ at 151 N Maitland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers praised the staff, particularly Juan, for their exceptional customer service and friendly demeanor.
Efficiency
While some reviews highlighted quick service, others noted long wait times and inefficiencies, especially during busy periods.
Communication Issues
Numerous complaints were made about the inability to reach the post office by phone, leading to frustration among customers.
Mixed Experiences
Feedback varied widely, with some customers reporting positive interactions while others described rude or unhelpful staff.
Lost Packages
Several customers expressed concerns about lost packages and delays in delivery, indicating a need for improvement in handling mail.
BK
B K
2 days ago
5.0
Thank you Juan for such an awesome job.
Ty for all your help assisting me with multiple packages.
KB
Karen Boardwalk
Oct 16, 2025
5.0
The inside is small but there is enough space available to move around and work with your packages. With that said, I wanna take a minute to thank the clerk who helped me yesterday.
The costumer service was unbelievably great!
There was only one guy at the window taking care of the costumers with such a great smile it made me feel I was in The write post office and I should be coming more often to handle my business here. His tag said Juan. So I wanna thank JUAN for being able to help me with an issue I had with my card. 🙄
Not only he had the patience to look into the problem, but he was able to guide me and explain the possible errors happening.
He then proceeded to look into the issue and find a solution to the problem. No stress no making me fell guilty or bad for something that was put my control.😫
I was able to pay for my stamps and send my package 📦 and I am genuinely impressed by the way he handled the transaction.😬🙏🏻
Thank you so much Juan.🙏🏻
You are a sweetheart…
Keep up the great work!
MC
Michael Chiorando
Oct 3, 2025
5.0
thank you juan for the phenomenal costumer service . your communication skills are great. way to go! please keep it up. great job.
JR
Judie Ramirez
Sep 27, 2025
5.0
Wonderful, helpful staff at this location. Thanks for being nice.
CH
Carol Ann Hewitt
Aug 19, 2025
1.0
They do not answer their phone ...if you have a question or need something! The service is good -but you have to go INSIDE the post office to talk to anyone - which makes it worth only 1 star! They need to improve this -some of us are handicapped and going inside the post office is difficult!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service on 151 N Maitland Ave?
You can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most also take passport photos. Remember to complete and print your application before applying.
Do I need an appointment for passport services at this Post Office?
Yes, most post offices require scheduling an appointment online for passport services, although limited walk-in hours are offered at select locations.
What are the operating hours of the United States Postal Service at 151 N Maitland Ave?
Open Monday to Friday from 8:30 AM to 5:00 PM; Saturday from 10:00 AM to 12:00 PM; closed on Sunday.
Can I get a passport photo taken at this location and how much does it cost?
Yes, passport photos are available by appointment and the current fee is $15.
How can I rent a PO Box at this Post Office?
You can apply online or in person at the Post Office with two valid IDs and a completed application. Visit the USPS website for online reservations.
Are PO Boxes accessible after hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this Post Office for specific access times.
Is there a nearby bakery or café around the United States Postal Service on 151 N Maitland Ave where I can grab a treat?
Yes, Custom Cakes Orlando, Fl is a nearby bakery and cupcake shop where you can enjoy delicious treats before or after your USPS visit.
Are there any financial services close to the Post Office that I can visit?
Yes, nearby financial services include Bank of America ATM and Bank of America Mortgage, which can assist with banking needs conveniently located near the Post Office.
Where can I find professional legal assistance near the United States Postal Service at 151 N Maitland Ave?
Law firms like Garfinkel Schwartz Law Firm and attorneys such as Fugate Shea A and Karen M. Marcell Attorney/Mediator are located nearby for legal advice or mediation services.