United States Postal Service

3.1
112 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 151 N Maitland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
151 N Maitland Ave, Maitland, FL
32751, United States

Hours

Reviews

3.1
112 reviews
5 stars
52
4 stars
5
3 stars
3
2 stars
4
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting Juan for his exceptional service.

Efficiency

While some reviews noted quick service, others reported long wait times and inefficiencies, particularly during busy hours.

Communication Issues

Numerous complaints were made about the difficulty in reaching the post office by phone, with many customers unable to get assistance.

Mixed Experiences

Feedback varied widely, with some customers expressing satisfaction with their experiences while others reported rudeness and unhelpfulness from certain staff members.

Lost Packages

Several customers reported issues with lost packages and delays in delivery, indicating a need for improvement in handling mail.
  • BK
    B K
    Nov 22, 2025
    5.0
    Thank you Juan for such an awesome job. Ty for all your help assisting me with multiple packages.
  • MC
    Michael Chiorando
    Oct 3, 2025
    5.0
    thank you juan for the phenomenal costumer service . your communication skills are great. way to go! please keep it up. great job.
  • JR
    Judie Ramirez
    Sep 27, 2025
    5.0
    Wonderful, helpful staff at this location. Thanks for being nice.
  • CH
    Carol Ann Hewitt
    Aug 19, 2025
    1.0
    They do not answer their phone ...if you have a question or need something! The service is good -but you have to go INSIDE the post office to talk to anyone - which makes it worth only 1 star! They need to improve this -some of us are handicapped and going inside the post office is difficult!
  • EC
    Ellie Cobellie
    Aug 7, 2025
    5.0
    This post office is great, there's never much of a wait and the staff is so friendly.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.