United States Postal Service

Reviews

• TR

  Teivrigo R

  Mar 13, 2026
  1.0
  Llevo dos semanas tratando de enviar una caja pequeña a PR y estuvo 2 semanas enteras entre Lutz, Ybor y Tampa fue y regresó 4 veces y nunca lo pudieron enviar. Hoy lo recuperé y aunque no dieron el servicio no me devolvieron mi dinero… muy mal servicio en envíos. Nunca había tenido problemas con envíos a PR. Se le cambió en tracking Numbers en dos ocasiones. No sé si es la localidad nunca había usado el sercvixio de UsPs de Lutz.
• IG

  Igor Gavrilov

  Feb 10, 2026
  5.0
  Great place to live! The home is clean, well-kept, and in a quiet area. Communication was easy and professional. I’d definitely recommend this property.
• MB

  Marissa Bondoc

  Feb 5, 2026
  1.0
  This post office needs some help. They keep sending my packages (and others in my neighborhood) to the wrong houses and aren’t very helpful. Same with mail. I get random peoples mail and I keep having to deliver it to them myself. Also they never pick up the phone…. I had a missing package for two weeks and when they finally answered their phone they told me which house is was delivered to (of course it was not my house) so I ended up just going there myself to pick it up because they did not do anything to help.
• MS

  Matteo Seebaran

  Feb 2, 2026
  1.0
  Do not rely on printing as they do not have a printer
• CC

  Camille Carter

  Jan 20, 2026
  5.0
  I sent a package from OK to Lutz, FL that was returned. However, no one at my local post office could locate it. I'd received notification via a text msg., that the package had been delivered in Tulsa, OK. on 01/16/26. I'd gone to the post office nearest me (Chimney Hills in South Tulsa), and one of their manager's said, "They'd look into it then contact me." However, no one did. So I had to call the USPS toll-free number & ask for a 'Service Request', that was submitted & completed by a really nice Representative, Tyina. And not even 30 minutes later, I received a call from Mark at ths location (in Lutz, FL). He was so friendly, and really attempting to help me find ths package. Once I gave Mark pertinent details, he was able to track down EXACTLY where the package was delivered. Mistakenly, it was sent to an apt. complex not far from my residential home address. It should've went to "81st Street" to the 3rd-party mail carrier that I'd used for USPS pickups/drop-offs. Unfortunately, it went to the aforementioned complex that is on "71st Street", instead. Gratefully, Mark took the time to 'Listen' to my concerns, and was the ONLY Person, who was able to track down my package. As a result, I was able to contact the leasing office, and speak with an Agent. I go tomorrow morning (01/21/26) to pick it up, so that it can be resent. I appreciate Mark, as well as the professionalism, and empathy he showed me. I'd informed him that I didn't want to have to submit a claim for "money", and that I only wanted my missing package due to its Sentimental value. Again, 'Thank You' Mark!

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