Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 18489 N US Highway 41 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
156 reviews
5 stars
52
4 stars
4
3 stars2
2 stars
7
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with specific employees being frequently mentioned as rude and unhelpful.
Staff Attitude
Many customers reported negative experiences with staff attitudes, describing them as condescending, dismissive, and unprofessional.
Service Reliability
Customers expressed frustration over lost packages and incorrect deliveries, indicating a lack of reliability in service.
Mixed Experiences
While some customers praised specific employees for their helpfulness, the overall sentiment leaned towards dissatisfaction with the service.
Operational Issues
Several reviews noted understaffing and inefficiencies, leading to long wait times and inadequate service.
- SHSamantha HaylockNov 3, 20251.0Worst post office. Line is always long and slow. Self- service machine does not work.
- LMLawrence moftichOct 30, 20255.0Great help and service
- MGMatt GreeneOct 7, 20255.0Service was fast and friendly. I was in and out very quickly. Parking was more than sufficient.
- AMAngela MartinSep 30, 20251.0Will close prior to 6PM whenever they feel like it so don’t count on them being open if you’re trying to get there by 6PM. Walked in a minute before 6 and the entire lobby was locked and closed. TERRIBLE WHEN YOU HAVE PEOPLE DRIVING AN HOUR TO GET HERE BECAUSE YOU ARE OPEN THE LATEST IN THE AREA. Could hear them talking behind the enclosure and they didn’t bother to come out and help.
- DCDiana CabricesSep 29, 20251.0No working pens, empty envelope stations, employee couldn’t even put a regular stamp on a wedding invite for absolutely no reason she just printed a big square white label and threw it on top of a gorgeous invite. She had no reason when I asked her why. I can see why this specific location is so poorly rated.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 18489 N US Highway 41?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this USPS location in Lutz, FL?
Yes, this Post Office accepts first-time passport applications and most accept passport photos, but you should complete and print your passport application beforehand.
Do I need to make an appointment for passport services at this Post Office?
Yes, most Post Offices offering passport services require scheduling an appointment using the online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours for the United States Postal Service at 18489 N US Highway 41?
Monday to Friday: 9 AM to 6 PM; Saturday: 9 AM to 2 PM; Sunday: Closed.
Can I reserve a PO Box online for the Lutz USPS location?
Yes, you can reserve a PO Box online quickly and securely at the USPS website, then complete the setup in person.
Are there nearby places to visit after shopping or mailing at the USPS in Lutz?
Yes, nearby you can visit Sunset Plaza shopping center, Splash Threads clothing store, and various restaurants like Thai Cafe Modern and Bella Roma Pizza.
Where can I get hair salon or spa services near the USPS location in Lutz?
Eclipse Salon and Spa and The Mane Cut barber are nearby options for hair and spa services.
Are there mobile phone stores near the United States Postal Service in Lutz?
Yes, Metro by T-Mobile, AT&T Store, and Cricket Wireless are nearby mobile phone stores for your convenience.
Can I access my PO Box at this USPS location after regular business hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with the local Post Office for specific hours.
How can I contact the United States Postal Service in Lutz for phone inquiries?
You can reach them locally at +1 813-948-0665 or their main phone number at +1 800-275-8777 for assistance.