Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 511 Ronald Reagan Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.8
159 reviews
5 stars
66
4 stars
6
3 stars2
2 stars
8
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some praising staff for being friendly and helpful, while others report rudeness and unprofessional behavior, particularly from a specific employee named Teresa.
Facility Size
Many customers express concerns about the small size of the post office, which leads to long wait times and overcrowding, suggesting a need for expansion.
Service Efficiency
While some reviews mention quick service and efficient handling of lines, others highlight slow service and issues with package handling, indicating inconsistency in performance.
Staff Attitude
Numerous reviews point to a negative attitude from certain staff members, particularly Teresa, which has led to a poor customer experience for many.
WK
William Karczewski
Feb 16, 2026
4.0
This location is not very big and there is a maximum of 4 customers in the cashier area at a time. There is typically a short wait here, but the staff does an excellent job moving the line. The staff are very nice and will help you, if you're not sure what is needed to get your parcel to where it needs to be. I have been using this post office for 1 and a half years and find it to be the best in the area, for kind staff and ease of use.
JE
Jeremy Ettinger
Jan 27, 2026
1.0
This is the absolute worst post office you can go to. Teressa is the most disrespectful person I’m shocked she’s allowed to behave in this manor towards customers and still be employed . She was nasty to my wife and myself an tried to overcharge us as well. There should be some kind of accountability here. This is despicable
BS
Barry Southern
Jan 26, 2026
5.0
I’ve been to this post office on several occasions and the staff have always been extremely nice, helpful, and courteous! Perhaps people that complain are the ones that have the issues and not the staff there
MM
Michelle Miller
Jan 21, 2026
5.0
Mrs. Teresa and Mr. Jason are two of the most nicest people I’ve met in USPS. I left my phone in my Lyft and the both of them really went beyond their duties to assist me. I am totally grateful for all of help I received from them. The both of them are so amazing!
MW
Ms Wimbish
Jan 16, 2026
1.0
It’s time to close this location down and regroup. This place is too small for one and two it’s unsafe to maneuver around with there 4 at a time limit. Staff are not helpful and will lie on the survey and press the smiley face at the end of the transaction for you, violating your privacy. I wouldn’t recommend unless you have 30 minutes to spare in there.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 511 Ronald Reagan Pkwy?
You can send mail and packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most locations can take your passport photo. Remember to complete and print your application form before applying.
Do I need to schedule an appointment for passport services here?
Most Post Offices require scheduling an appointment online for passport services, though limited walk-in hours may be available at select locations.
What are the operating hours of this United States Postal Service location?
Open Monday through Friday from 9:30 AM to 12:00 PM and 1:00 PM to 4:00 PM, Saturday from 9:30 AM to 11:30 AM, and closed on Sunday.
Can I get a PO Box at this Post Office and what is the cost?
Yes, you can apply for a PO Box online or in person. Pricing varies by location; check exact prices by entering your ZIP Code on the USPS website.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but availability can vary. Please check with this Post Office for specific access hours.
What nearby places can I visit before or after my visit to the USPS at 511 Ronald Reagan Pkwy?
You can visit Loughman Park, enjoy a coffee or snack at Dunkin', or stop by Publix Super Market at Loughman Crossing for groceries.
Are there any nearby transit or vehicle services to help get to the USPS location?
U-Haul Neighborhood Dealer for truck rentals and Requick Auto Services for automotive repairs and towing are nearby for your transportation needs.
Where can I find financial or money transfer services close to this Post Office?
Western Union is nearby for money transfers, and there is also Nationwide Mutual Insurance Company for insurance services.
Can I grab a meal or relax near the Post Office?
Yes, ZENSHI Handcrafted Sushi, Tap That Beer House, and Mayaki Sushi & Izakaya are nearby if you're looking for dining options.
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