The UPS Store

4.7
144 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7661 in Live Oak offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
6824 Suwannee Plaza Lane, Live Oak, FL
32060, United States

Hours

Reviews

4.7
144 reviews
5 stars
133
4 stars
1
3 stars
0
2 stars
2
1 star
8
  • EG
    Ely Golden
    5 days ago
    1.0
    The owner of this store has a very poor attitude and treats employees badly. Every time I visit and he is present, the staff looks stressed, uncomfortable, and unhappy. It creates a very negative environment for both employees and customers. Recently, I brought a package from home to ship. The box was already packed, but I had run out of tape to reinforce it. Instead of offering a simple solution—like adding tape for a small fee, selling me tape, or even suggesting an alternative—the owner flatly refused to accept the package, claiming it was “not in a box.” This made absolutely no sense, as the package was clearly in a box. What bothered me the most was not the policy, but the lack of basic customer service. He offered no solution, cut me off mid-conversation, and walked away, leaving me standing there without any help. How hard would it have been to apply two small pieces of tape? How much does that really cost to make a customer feel valued? This is not the kind of customer service that aligns with what you expect from an American business. Since that experience, I take my packages to Lake City instead, where people greet you, smile, and actually try to help. I will not be returning to this location.
  • BM
    Brian Metzger
    Dec 20, 2025
    5.0
    Very professional and polite
  • RW
    Roy Woods
    Nov 5, 2025
    5.0
    Customer Service provided by Ayden in Live Oak, Fl was SUPERIOR. This man was friendly, helpful, and excelled at his job! He is the kind of employee every company wish they had!!
  • RC
    Russell Crane
    Oct 31, 2025
    1.0
    Is this how you deliver or orders what you all don't care I think it is your responsibility to make this right not me spending more money to ship it back then have to wait longer for hot water I think you should send me a new one with a return order label and I'll send you the broken one back and my order better not look like this tomorrow
  • MA
    moraima América
    Aug 30, 2025
    5.0
    Atención de primera siempre entrego mi paquete 📦 en minutos gracias especialmente al joven que me habla poquito español y la muchacha también ellos son agradables me atienden muy rápido gracias 🙏 por su atención ✨✨✨✨✨

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7661 in Live Oak offer?

The UPS Store #7661 provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and more.