Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1201 Business Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, leading to frustration and dissatisfaction.
Passport Services
Numerous reviews highlighted poor experiences with passport services, including missed appointments and lack of assistance.
Delivery Issues
Customers frequently complained about mail delivery problems, including misdelivered mail and lack of accountability from postal workers.
Mixed Experiences
While some customers praised the friendly and efficient service, others had overwhelmingly negative experiences, indicating inconsistency in service quality.
Long Wait Times
Several reviews mentioned long wait times at the post office, contributing to a negative overall experience.
AA
Ale A
2 days ago
1.0
Somebody tell the lady that delivered the package to 33971 area near Buckingham Rd that she needs to pay attention to her job man , insane she mark my order qs delivered but never delivered it , I was waiting for the decoration of my baby gender reveal and that lady probably delivered that in a wrong address , I call and nobody does nothing , thats what happend when you have people who should be retired, sending out correspondence, insane
JF
Jeanette Febles
Nov 15, 2025
1.0
Horrible experience , customer service to pick up letter I redirected it to be picked up there, Talked to like a was some kid. Obviously going there with all the information I can provide and still being talked to like I’m stupid and they can’t do anything. Didn’t even bother to check any tracking information.
NP
nancy perez
Oct 27, 2025
1.0
Programe una cita para sacar hace 1 mes para sacar el pasaporte y cuando llegó el día de mi cita fui incluso llegué 25 minutos antes y resulta que avían cancelado todas las citas de ese día,y me enteré de eso ya cuando tenía casi media esperando,y me enteré porque uno de los que trabaja en recibiendo paquetes me preguntó que si yo estaba esperando para sacar pasaporte y le dice que si y me dijo que avían cancelando todas las citas de ese día,y ni siquiera se dignaron a mandar un mensaje ni un correo electrónico,pésimo servicio,horrible
B2
Baller2121 21
Oct 7, 2025
1.0
Horrible services in and out and the postal service worker only stop at houses if you have legit mail …if you get papers or new/flyers they won’t even stop at ur home….. I watched this go on for 4 years now in Lehigh and the headquarters does nothing about it….
TT
Tonya Tonya
Sep 20, 2025
1.0
First want to say the lady in the front with the glasses is the sweetest person on earth . The reason I am giving one star is because God forbid you have to ring the blue door bell, the lady behind that door is rude . The reason I say this is because we asked for help trying to figure out what to do about our situation and she says do yall speak English? Also had a attitude from the start like are you serious? IKYFL now had the shoe been on the other foot I am sure she would of gotten offended that is racial profiling funny thing is we are Arawak Native Americans and speak great English we also speak Spanish and 4 other languages 😁 so yeah next time be a little more kind thanks smdh....
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service at 1201 Business Way?
You can send mail and ship packages as well as access money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services here?
Yes, most passport services require an appointment through the online scheduler, though limited walk-in hours may be available.
What are the operating hours of the USPS at 1201 Business Way?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I get a PO Box at this location?
You can apply online or in person with two valid IDs and a completed application. Check availability and start the process online at the USPS website.
Is 24/7 access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary. Please check with this location for specifics.
What is the fee for passport photos at this USPS location?
The fee for passport photos is $15 at USPS locations.
What nearby places can I visit before or after my USPS visit at 1201 Business Way?
You can visit Lehigh Car Wash for auto detailing, Nemo's Sports Cafe for drinks and food, or Bealls Outlet for shopping nearby.
Are there other Post Office locations near the USPS at 1201 Business Way?
Yes, nearby post office locations include US Post Office, Lehigh Acres Post Office, and Post Office-Lehigh Acres.
What medical facilities are close to the USPS at 1201 Business Way for quick health needs?
Nearby medical providers include Jerilee Lomas (family practice) and Joseph Pusateri, DPM, Associates in Medicine & Surgery (podiatry).