The UPS Store

4.0
170 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7268 in Lehigh Acres offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Acres Pharmacy.

Details

  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible seatingAvailable

Location

The UPS Store
1446 Lee Blvd, Lehigh Acres, FL
33936, United States

Hours

Reviews

4.0
170 reviews
5 stars
124
4 stars
3
3 stars
2
2 stars
1
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were several complaints about rude service and inconsistent treatment, particularly during Amazon returns.

Efficiency

Numerous reviews highlighted the quick and efficient service provided by staff, making the process of shipping and returns smooth for many customers.

Staff Recognition

Specific employees, particularly Paul and Jasmine, received high praise for their exceptional service and professionalism, contributing positively to the store's reputation.

Inconsistency

Some customers reported negative experiences with service quality, suggesting a lack of consistent training or customer service standards among staff.
  • RW
    Rose B. Wack
    Dec 31, 2025
    5.0
    Always nice and fast. Thank you!
  • OL
    Ophelia Locke
    Dec 22, 2025
    5.0
    The service is super fast and friendly. I love coming to this particular location bc they are so personable but professional. This is my go to location for Amazon returns
  • BW
    Brandon Whidden
    Dec 11, 2025
    5.0
    I came into this UPS Store with a ton of paperwork and complicated files that I needed printed and organized, and Paul went above and beyond to help me. He took his time, walked me through every step, made sure all my PDFs and documents printed cleanly, and really helped me get everything sorted the right way. Customer service like this is rare. Paul was patient, knowledgeable, and made a stressful situation easy. If you need anything printed or prepared professionally, this is the place to go. Thank you, Paul, for the excellent service
  • KD
    Keyshae Dior
    Dec 2, 2025
    1.0
    I was really appalled to see that I was charged for tape but a Spanish guy comes in with two big boxes gets his label printed and doesn’t pay for tape. So I guess they have a favorite group of people they look out for here. Unfair won’t be returning and will be filing a complaint. Don’t like the way things are happening there.
  • SS
    Stephanie Soto
    Nov 20, 2025
    1.0
    I said good morning a couple of times and wished the lady a great day, but it felt like whoever opened the store today wasn’t having the best morning and honestly, it showed. All customers inside the store noticed her not so welcoming attitude.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #7268 in Lehigh Acres offer?

The UPS Store provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #7268 located?

It is located at 1446 Lee Blvd, Lehigh Acres, FL 33936, USA.