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Visit your local Post Office™ at 1201 S 14th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several experiences highlighting a lack of empathy and professionalism.
Delivery Issues
Numerous complaints about misdelivered packages and failure to deliver mail on time, causing significant frustration for customers.
Long Wait Times
Customers frequently mentioned long lines and slow service, often with only one employee available to assist.
Communication Problems
The post office is criticized for never answering the phone, leading to difficulties in resolving issues.
Mixed Experiences
While some customers praised friendly staff and efficient service, these positive experiences were overshadowed by the overall negative feedback.
BW
Brianna Williams
Dec 15, 2025
1.0
I went here at 11:15am to cash a $300 money order, waited 30 plus minutes in a long line just to be told that they cannot cash my money order because they don't have the money and to "come back and try again later". I was under the impression that USPS cashes money orders especially when it's a USPS money order. But I guess not
CB
CK Bos
Dec 11, 2025
5.0
Even though Google and ChatGPT say this post office does passports. They do not.
The Leesburg library does. You need to make an appointment.
DD
Dena
Dec 1, 2025
1.0
Normally, I love these guys. Today they delivered a box that legally requires a signature. They delivered it to the outside of our gate (gate was open) near the road and just leaned it against the gate.
MY
Margaret Yager
Oct 26, 2025
5.0
Always very friendly and efficient, my go to post for my grandsons!!!
MT
Melissa Taylor
Jul 31, 2025
1.0
The phone number they posted goes to their regular customer service line. I had to get the store phone number from there and it gives a busy signal. I have been trying to get a hold of them in order to get my new mail key that they said would be available in a week and it is well over a week now.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service location at 1201 S 14th St?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. Department of State passport applications and can take passport photos with an appointment.
Do I need an appointment to get passport services?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the hours of operation for the United States Postal Service at 1201 S 14th St?
Monday through Friday from 8:45 AM to 5:00 PM, Saturday 9:00 AM to 12:00 PM, closed on Sundays.
Are PO Boxes available at this Post Office, and how can I rent one?
Yes, you can rent a PO Box online or in person. To start online, visit the USPS website and then complete your setup at the Post Office with valid ID.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Check with this local Post Office for specifics.
Where can I find nearby dining options around the Post Office at 1201 S 14th St?
Nearby restaurants include Perkins for American cuisine, Taqueria El Rinconcito El Buen Sabor and Luna Azul for Mexican food, Dairy Ranch for burgers, and Little Caesars Pizza for quick pizza slices.
Are there automotive service providers close to this Post Office?
Yes, Emerson Street Automotive, Fix-A-Flat Tire Pit, North Lake Mower & Power Sports, and Precision Off Road are nearby options for automotive repairs and services.
What nearby places can customers visit for beauty and personal care after visiting the Post Office?
Holly's Beauty Supply and Holly's Beauty Supplies offer cosmetic and beauty supplies, while Lee Nails provides nail and beauty salon services nearby.
Is there public transportation or other Post Office locations near 1201 S 14th St for convenience?
Two other Post Offices nearby are the United States Postal Service and US Post Office locations, which might offer alternative options for mailing and shipping needs.