The UPS Store

3.8
407 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3102 in Lauderhill offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Boulevard Shoppes III, South Of Commercial On University -- Last Ups Pickup 6:30 Pm M-F.

Details

  • DeliveryNot available

Location

The UPS Store
4846 N University Dr, Lauderhill, FL
33351, United States

Hours

Reviews

3.8
407 reviews
5 stars
276
4 stars
12
3 stars
1
2 stars
8
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the staff for being friendly and helpful, others report rude and dismissive behavior from certain employees, particularly management.

Efficiency

Many customers appreciate the quick and efficient service, noting that their needs are often met promptly.

Professionalism

There are significant concerns regarding professionalism, with several reviews highlighting disrespectful interactions and a lack of proper customer care from some staff members.

Store Environment

The store environment is described as friendly by some, but others report a toxic atmosphere, particularly related to staff interactions.
  • CC
    Choerline Cadet
    Jan 3, 2026
    5.0
    I want to take a moment to recognize Kaithlan at UPS for the exceptional customer service she provided today. From the moment she assisted me, it was clear that she genuinely cared about helping — and not just doing her job, but doing it well. Kaithlan went above and beyond to make sure my issue was resolved, taking the time to explain everything clearly, remaining patient, professional, and kind throughout the entire interaction. In a world where good customer service can feel rare, her effort truly stood out and honestly made my day. It felt really good to be reminded that there are still people who take pride in what they do and treat customers with respect and care. UPS is very fortunate to have someone like Kaithlan representing the company. She deserves recognition, appreciation, and honestly — a raise, a free lunch, or something, because the way she assisted me today should not go unnoticed. Please make sure this feedback reaches the appropriate leadership team. Employees like Kaithlan are the reason customers continue to trust and support UPS. Thank you, Choerline Cadet
  • RG
    Rebecca Gernert
    Nov 29, 2025
    5.0
    The staff is always friendly and very efficient.
  • MM
    Mac
    Nov 12, 2025
    5.0
    Quick and friendly service
  • RL
    Richard Levine
    Nov 1, 2025
    5.0
    This place is terrific to help you with everything packing shipping their customer service is impeccable they do everything for you for shipping you must go there it'll be an easy experience for you
  • MM
    Marissa
    Oct 24, 2025
    1.0
    Customer service here sucks. They will sit there and have a whole conversation about past employees and rather finish their conversation then to even acknowledge the fact that a customer walked in the store. No welcome, no how may I help you, nothing. Not to mention that he made me wait till he was done scanning his items in a box before he can help me. Very poor customer service. Especially when I was the only customer in the building.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #3102 in Lauderhill offer?

The UPS Store #3102 provides expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.

What are the operating hours for The UPS Store #3102 in Lauderhill?

The store is open Monday to Friday from 8:30 AM to 7:30 PM, Saturdays from 10:00 AM to 3:00 PM, and closed on Sundays.