The UPS Store

3.8
405 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3102 in Lauderhill offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Boulevard Shoppes III, South Of Commercial On University -- Last Ups Pickup 6:30 Pm M-F.

Details

  • DeliveryNot available

Location

The UPS Store
4846 N University Dr, Lauderhill, FL
33351, United States

Hours

Reviews

3.8
405 reviews
5 stars
274
4 stars
12
3 stars
1
2 stars
8
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude and dismissive behavior from certain employees, particularly management.

Efficiency

Several reviews highlighted quick and efficient service, with many customers appreciating the speed of transactions and assistance.

Professionalism

There are significant concerns regarding professionalism, with multiple customers reporting disrespectful interactions and a lack of accountability from management.

Communication

Customers expressed frustration over poor communication, including unresponsive phone lines and inconsistent store hours, leading to negative experiences.

Loyalty and Trust

Long-term customers expressed disappointment over recent experiences, feeling undervalued and disrespected, which has affected their loyalty to the store.
  • MM
    Mac
    Nov 12, 2025
    5.0
    Quick and friendly service
  • RL
    Richard Levine
    Nov 1, 2025
    5.0
    This place is terrific to help you with everything packing shipping their customer service is impeccable they do everything for you for shipping you must go there it'll be an easy experience for you
  • MM
    Marissa
    Oct 24, 2025
    1.0
    Customer service here sucks. They will sit there and have a whole conversation about past employees and rather finish their conversation then to even acknowledge the fact that a customer walked in the store. No welcome, no how may I help you, nothing. Not to mention that he made me wait till he was done scanning his items in a box before he can help me. Very poor customer service. Especially when I was the only customer in the building.
  • MP
    Monica P
    Oct 2, 2025
    5.0
    Rep is very helpful
  • AP
    Angelica Paris
    Sep 25, 2025
    5.0
    This location has a really good customer service. They are quick. I always have a good experience visiting this ups location

Frequently Asked Questions About The UPS Store

What services does The UPS Store #3102 in Lauderhill offer?

The UPS Store #3102 provides expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.

What are the operating hours for The UPS Store #3102 in Lauderhill?

The store is open Monday to Friday from 8:30 AM to 7:30 PM, Saturdays from 10:00 AM to 3:00 PM, and closed on Sundays.