United States Postal Service

3.2
120 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 5230 Land O Lakes Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5230 Land O Lakes Blvd, Land O Lakes, FL
34639, United States

Hours

Reviews

3.2
120 reviews
5 stars
57
4 stars
9
3 stars
2
2 stars
3
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Shawn and Chyna received praise for their helpfulness, others, particularly Maria, were criticized for rudeness and unprofessional behavior.

Efficiency

Many customers reported quick service and minimal wait times, especially for passport applications, but there were also complaints about delays and poor handling of packages.

Staff Attitude

Several reviews highlighted a lack of friendliness and professionalism among certain staff members, leading to negative experiences for customers.

Delivery Issues

Numerous complaints were made regarding misdelivered packages and poor mail service, with customers expressing frustration over the reliability of deliveries.

Cleanliness and Environment

The location is generally described as clean and well-maintained, contributing positively to the customer experience.
  • HB
    Haley Van Broekhoven
    5 days ago
    5.0
    We visited this location for passport services. Shawn was incredibly helpful and knowledgeable about the process.
  • MS
    Malachi Sanders
    Oct 17, 2025
    1.0
    Don’t put stuff on my car
  • MP
    Maria Antonia Avila Perez
    Oct 16, 2025
    5.0
    Great customer service, clean location!!! Amazing people
  • NW
    natalie wright
    Sep 23, 2025
    5.0
    First time getting my passport, I was in and out in 15 minutes. Shawn was so helpful!
  • LJ
    Leslie Jones
    Aug 11, 2025
    5.0
    Clerk 31 was very patient and kind. I haven't mailed a certified letter in so long I had no clue which card to select or how to fill out. He took the time to help me and explained I needed. Thank you!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.