United States Postal Service

2.7
47 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1057 S Florida Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1057 S Florida Ave, Lakeland, FL
33803, United States

Hours

Reviews

2.7
47 reviews
5 stars
16
4 stars
5
3 stars
0
2 stars
1
1 star
25
  • DT
    Dawn Turner
    Oct 2, 2025
    5.0
    Sandy helped me today. She was friendly and seemed happy to help. Great customer service Sandy. Thank you!
  • CD
    C Dubrois
    Jul 15, 2024
    1.0
    One of the worst offices. Everyone who works here (Wendy and Michelle specifically) are rude, unhelpful and just generally unhappy people. You do not get a greet when you come to the counter whatsoever. You get a grimace and a "what do you want" attitude. I'm sorry if you hate your job, but don't make customers suffer because of it. Go to a different branch if you want to have a positive experience with the USPS.
  • CC
    Callie Crews
    Nov 22, 2017
    1.0
    Tried to call postmaster, but automated wouldn't let me!!
  • NS
    Nobody Special
    Aug 9, 2016
    4.0
    I've been there many time. Sent boxes overseas, certified mail, picked up stamps, never a problem. Wendy has been very polite to me. For all of you whiners complaining they won't answer the phone, maybe it's because they are taking care of real customers, you know, in person, with so few of them in the office they don't have time to answer the phone. Office protocol, deal with the person in front of you before you help the possible customer on the phone.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.