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United States Postal Service

2.7
(253 reviews)

Business Details

2800 Lakeland Hills Blvd, Lakeland, FL
33805, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2800 Lakeland Hills Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

United States Postal Service
2800 Lakeland Hills Blvd, Lakeland, FL
33805, United States

Hours

Reviews

2.7
253 reviews
5 stars
88
4 stars
11
3 stars
12
2 stars
9
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of professionalism.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over unreliable mail service.

Long Wait Times

Customers frequently mentioned long lines and slow service, particularly during busy hours.

Mixed Employee Performance

While some employees received praise for their helpfulness, others were criticized for their attitude and lack of knowledge.
  • LW
    Laura Wood
    Feb 10, 2026
    5.0
    In and out to drop off pre postage package
  • CC
    Conner C
    Feb 5, 2026
    1.0
    where the hell is my package. it says it was suppose to be delivered YESTERDAY. usps always takes their sweet damn time
  • KP
    Kevin Prom
    Jan 25, 2026
    1.0
    The letter carriers dispatched from this location are the worst we have ever encountered. Too many problems to list them all, just be aware if your mail comes from this location that you should have very low expectations for proper service. And if you complain to a Supervisor, nothing changes.
  • JC
    Jaquetta Clark
    Jan 11, 2026
    3.0
    they are slow with packages
  • AC
    Ashliegh Cochran
    Dec 16, 2025
    1.0
    This post office only process there packages in the morning everyday when it should be 24/7 because other post office do the same thing so this post office does not how to do there jobs right

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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