Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2800 Lakeland Hills Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
United States Postal Service
2800 Lakeland Hills Blvd, Lakeland, FL
33805, United States
Hours
Reviews
2.6
242 reviews
5 stars
85
4 stars
10
3 stars
9
2 stars
9
1 star
129
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from helpful and friendly staff to rude and unprofessional behavior.
Efficiency
Many customers reported long wait times and inefficiencies, particularly during busy periods, leading to frustration.
Package Handling
Numerous complaints about lost or damaged packages, with customers expressing dissatisfaction over the handling and delivery of their mail.
Staff Competence
There are concerns about staff knowledge and competence, with some customers receiving incorrect information or experiencing unhelpful attitudes.
Accessibility
Customers noted difficulties in reaching the post office by phone and issues with the online system, leading to a lack of communication.
- DHDiane HenzlerOct 7, 20252.01. No sign indicating where the line starts. Attitude: That's your fault you don't know which side of the island to wait on. 2. Only post office in the City of Lakeland to get passport applications. No passport applications available. No passport renewal available applications. Oh wait. One renewal application available in a misslabled box. (Sorry if your wife wanted one too.) No apologies. Attitude: What? Were you expecting to get a form here we tell you online that you can only get at this least office?!?
- EKEl KratzadorSep 9, 20255.0Post office is OPEN despite showing closed on google. Big post office friendly workers
- JWJaden WoehlkeAug 21, 20251.0There robot hung up on me and didn’t let me fill out the survey so now I am here. If you want to get on the phone with anyone who can help you expect their ai to be the boss you can’t defeat. It would just drone on about delivery’s no matter how many times I said noterization, I want a paper notarized, notary. And why when I finally snapped and demanded to speak to a real person did the robot not direct me to someone who actually worked in a store. 0/10 do not call. It’s a waste of time.
- BFBach FrogJul 22, 20255.0Christian on the passport side of the post office was beyond helpful and super friendly, professional, and knowledgeable. More post offices need good employees like him.
- LKLacey KaveskiJul 17, 20251.0So fare customer service is so bad here. Waiting 30 min so fare. Lost package. No one knows anything
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2800 Lakeland Hills Blvd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, thousands of Post Offices including this one accept first-time passport applications for the U.S. Department of State. You should complete and print your passport application form before applying.
Is an appointment required for passport services at this Post Office?
Most Post Offices offering passport services require scheduling an appointment using the online scheduler. Limited walk-in passport hours may be available at select locations.
Does this location provide passport photo services?
Yes, for first-time passport applications and photo services, please make an appointment using the online scheduler.
What are the fees for passport photos at this Post Office?
The current fee for a passport photo at USPS locations is $15.
Are PO Boxes available at the 2800 Lakeland Hills Blvd Post Office, and how can I get one?
Yes, PO Boxes are available. You can search for and reserve PO Boxes online, then complete your setup in person at the Post Office with two valid forms of ID.
What are the operation hours of this Post Office?
This Post Office is closed every day of the week; please check the USPS website or contact them for holiday or special hours.
What nearby places can I visit around the United States Postal Service at 2800 Lakeland Hills Blvd?
Nearby you can find several other US Postal Service locations, US Government Lakeland Main Office, and places like The Snack Waggin for a quick meal, and Lakeland Gazette for local news.
How can the nearby US Government Lakeland Main Office and US Post Office help me as a customer?
These nearby government and postal offices provide additional options for mailing, shipping, and governmental services if this location is unavailable or closed, enhancing convenience.
Are there places near the Post Office where I can eat or relax before or after my visit?
Yes, you can visit Charlie's Family Restaurant or The Snack Waggin nearby to enjoy a meal before or after your Post Office visit.