Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3307 in Lakeland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Plantation Square.
Details
- DeliveryNot available
Location
Hours
Reviews
3.0
239 reviews
5 stars
109
4 stars
8
3 stars3
2 stars
6
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while a few praised specific employees for their kindness and efficiency.
Efficiency
While some customers noted quick service during busy times, others experienced long wait times and poor management of customer flow.
Staff Training
Multiple reviews highlighted a lack of proper training among staff, leading to mistakes and customer frustration.
Store Management
Customers expressed dissatisfaction with the management of the store, citing issues with responsiveness and overall organization.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences with specific employees who provided excellent service.
- MSmagda sifontesDec 7, 20251.0I had a terrible experience with Hanna. She was unfriendly throughout our entire interaction and came across as rude. When explaining the shipping process, she raised her voice in a dismissive manner, which made the experience even more unpleasant.
- EREmily RousculpNov 28, 20255.0I came here for fingerprints. They were pretty busy, but running efficiently. I was in and out very quickly.
- DHDalton HartOct 6, 20251.0I just called up there. That location has some of the rudest staff I've ever encountered. The lady treated me like I was a slab of meat and that I had no value. And even though I called someone that walked into the store after I called took priority it should be first come first serve when it comes to customer service. I am very disappointed I will never do business with this location ever again and I will tell all my people to avoid this store at all costs. Very rude and unacceptable. When I worked customer service I didn't get leeway apparently the supervisors there allow you to act however you want.
- EWEddie WilliamsOct 3, 20255.0Shane was exceptionally helpful this morning. I had an Early drop off - he had a line but was fast, knowledgeable and polite. What a jewel.
- FHFaith HernandezSep 24, 20251.0I had a super inconvenient experience at this UPS store first they couldn’t find my package after it said arrived so I went to another store they gave me info on the person who received it and then all of a sudden when I called the store back they said they found it then charged me a $10 fee to receive my package ! This is an almost $3000 item where I involved customer service of the place I bought it from and a whole investigation was opened! Very upsetting when I went to pick up my package the first time I asked them if they can check their packages and confirm for my name they “couldn’t find it” but all of a sudden when I tell them exactly who the package was received by it appears ! And the older lady at the register not great with her customer service attitude
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3307 in Lakeland offer?
The UPS Store #3307 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing services.
What are the operating hours of The UPS Store #3307 during weekdays?
The UPS Store is open from 8:00 AM to 6:30 PM Monday through Friday.
Is The UPS Store #3307 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, but hours may vary on holidays.
Where is The UPS Store #3307 located?
It is located at 5337 N Socrum Loop Rd, Lakeland, FL 33809, inside Publix Plantation Square.
What payment methods are accepted at The UPS Store #3307?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #3307?
You can call them at +1 863-815-1322 or email store3307@theupsstore.com.
Are there any special offers or coupons available at The UPS Store #3307?
Yes, they offer special deals and coupons which can be found at https://www.theupsstore.com/store-services/special-offers/do-more-spend-less
What nearby dining options are available close to The UPS Store #3307?
Nearby dining options include ZENSHI Handcrafted Sushi and Hibachi Express Lakeland, both great for enjoying sushi before or after your visit.
Are there any beauty salons near The UPS Store #3307?
Yes, nearby beauty salons include Hair Gallery, Great Clips, and American Hair Cutters, convenient for grooming needs when visiting the area.
What nearby services can customers access around The UPS Store #3307?
Customers can find pest control at US Bug Squad, real estate services at Easy Homes 123, and shredding services at Shred Nations near the store.