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The UPS Store

4.5
(211 reviews)

Business Details

5166 County Line Rd, Lakeland, FL
33811, United States
(863) 644-1010

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7535 in Lakeland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available
  • Onsite servicesAvailable

Location

The UPS Store
5166 County Line Rd, Lakeland, FL
33811, United States

Hours

Reviews

4.5
211 reviews
5 stars
181
4 stars
1
3 stars
2
2 stars
1
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Nathaniel, Manish, and Vidi providing exceptional service.

Mixed Experiences

While many reviews highlighted excellent service, there were notable complaints about rude staff and unhelpful interactions, particularly regarding returns and notary services.

Store Environment

The store is generally described as clean and well-organized, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with additional charges for basic services like taping boxes, which they felt were excessive.
  • NQ
    Nidia Quinonez
    Jan 23, 2026
    5.0
    Staff is very courteous, attentive to detail and great service.
  • LW
    Lisa Waltos
    Jan 22, 2026
    5.0
    Nathaniel is awesome. He is so kind and patient. He’s always very helpful!
  • TB
    TERRY BIANCHI
    Jan 21, 2026
    5.0
    Manish & Nate have been so good to me! They have shown so much patience and respect to me with all my crazy returns! I will continue to come to this store! Thanks guys, Mrs. Sheryl
  • TT
    Teresa Tee
    Jan 19, 2026
    1.0
    I went i to the store to return an item from Macy's. I get there with this huge bag to return. The young man scanned then proceed to tell me I would to pay additional for tape. I asked this is my first time and I wasnt aware. The other employee stated they use a lot of supplies therefore I would have to pay additional and i can go home tape it up then return, Wow!I then left the store without returning item. I wonder if Macy's is aware of this!
  • TR
    Tara Reeves
    Jan 16, 2026
    5.0
    Nathaniel is my favorite, he is always so helpful and cheerful.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Lakeland offer?

The UPS Store #7535 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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