Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7535 in Lakeland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Nathaniel, Manish, and Vidi providing exceptional service.
Mixed Experiences
While many reviews highlighted excellent service, there were notable complaints about rude staff and unhelpful interactions, particularly regarding returns and notary services.
Store Environment
The store is generally described as clean and well-organized, contributing to a positive customer experience.
Pricing Concerns
Several customers expressed dissatisfaction with additional charges for basic services like taping boxes, which they felt were excessive.
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Nidia Quinonez
Jan 23, 2026
5.0
Staff is very courteous, attentive to detail and great service.
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Lisa Waltos
Jan 22, 2026
5.0
Nathaniel is awesome. He is so kind and patient. He’s always very helpful!
TB
TERRY BIANCHI
Jan 21, 2026
5.0
Manish & Nate have been so good to me! They have shown so much patience and respect to me with all my crazy returns! I will continue to come to this store! Thanks guys, Mrs. Sheryl
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Teresa Tee
Jan 19, 2026
1.0
I went i to the store to return an item from Macy's. I get there with this huge bag to return. The young man scanned then proceed to tell me I would to pay additional for tape. I asked this is my first time and I wasnt aware. The other employee stated they use a lot of supplies therefore I would have to pay additional and i can go home tape it up then return, Wow!I then left the store without returning item. I wonder if Macy's is aware of this!
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Tara Reeves
Jan 16, 2026
5.0
Nathaniel is my favorite, he is always so helpful and cheerful.