United States Postal Service

2.6
153 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4151 Lake Worth Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4151 Lake Worth Rd, Lake Worth, FL
33461, United States

Hours

Reviews

2.6
153 reviews
5 stars
52
4 stars
10
3 stars
3
2 stars
7
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unhelpful staff, leading to frustration and dissatisfaction.

Delivery Issues

Numerous complaints about lost packages, incorrect deliveries, and poor handling of mail have been reported, suggesting systemic problems with delivery services.

Staff Performance

While some employees received praise for their friendliness and helpfulness, many reviews highlighted a lack of training and professionalism among staff.

Long Wait Times

Customers frequently mentioned long lines and slow service, contributing to a negative experience at the post office.

Facility Conditions

The physical condition of the post office and its surroundings received criticism, with mentions of cleanliness and maintenance issues.
  • RV
    Roope Volanen
    Oct 24, 2025
    5.0
    Great Post Man Service Ever
  • AP
    A P
    Oct 10, 2025
    5.0
    Great people. Real style. Local personalities. This is exactly what you want from your local post office.
  • TF
    Taisiia Sergievich (FloridaGirlVibes)
    Sep 17, 2025
    5.0
    Amazing office! Always clean and fast. Very professional guy working here. Always helps me with my packages! The best.
  • NS
    Noone SNoone
    Aug 5, 2025
    1.0
    Zusane is being rude and sarcastic to everyone in here. It is a long line waiting to be attend. She is so rude
  • TB
    Tallulah Budd
    Jun 26, 2025
    1.0
    I’ve sent 6 packages from this location in the past week and every single one has had a problem. 1 package arrived completely destroyed and crudely taped back together after I paid $50 to ship it, one was sent to Washington state instead of Nevada and one is missing in transit. GO TO A DIFFERENT BRANCH

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.