United States Postal Service

2.7
157 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4151 Lake Worth Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4151 Lake Worth Rd, Lake Worth, FL
33461, United States

Hours

Reviews

2.7
157 reviews
5 stars
56
4 stars
10
3 stars
3
2 stars
7
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude and unhelpful.

Efficiency

Many customers noted long wait times and inefficiencies, with some expressing frustration over the speed of service and staff shortages.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers expressing concern over the reliability of mail delivery.

Cleanliness and Maintenance

The physical condition of the post office was criticized, with comments about unkempt areas and a need for better maintenance.
  • JF
    Jessica Fredrickson
    Dec 27, 2025
    5.0
    I love that we have such an awesome post office so close. The man with the festive outfits always makes it a fun experience for my kids. Wish I knew his name.
  • RM
    ros McPartlin
    Dec 10, 2025
    5.0
    Always busy but the staff work very hard to make sure you do not wait very long. Excellent customer service.
  • GU
    Google User
    Dec 8, 2025
    5.0
    Good customer service
  • KT
    Kat Thompson
    Dec 4, 2025
    5.0
    After a horrible and uneventful / helpful experience as a nearby USPS, I came upon this location. Parking was a breeze, I was in and out with my toddler within a decent time frame, even with a small wait time / line. The man at the counter was the cherry on top for my experience! What a man. So friendly, welcoming, happy and had holiday cheer! Something we lack these days in the festive season time. He was an absolute phenomenal person and employee. I wish I had gotten his name, but if you visit & he’s there, you’ll know it’s him!
  • RV
    Roope Volanen
    Oct 24, 2025
    5.0
    Great Post Man Service Ever

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.