The UPS Store

3.7
125 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6645 in Lake Worth offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Ne Corner Of S Dixie Hwy & Lake Ave.

Details

  • DeliveryNot available

Location

The UPS Store
824 Lake Ave, Lake Worth, FL
33460, United States

Hours

Reviews

3.7
125 reviews
5 stars
79
4 stars
5
3 stars
2
2 stars
5
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the staff for being friendly and helpful, several reviews highlighted instances of rudeness and unprofessional behavior.

Staff Performance

Certain employees, like Marquise and Dylan, received high praise for their exceptional service, while others were criticized for being dismissive or unhelpful.

Operational Issues

Customers reported inconsistent store hours and delays in service, including late openings and long wait times.

Package Handling

There are multiple complaints regarding lost packages and issues with shipping costs, indicating a need for better handling and communication.

Store Environment

The store is generally described as clean and well-organized, contributing positively to the customer experience.
  • SP
    Sky Patterson
    4 days ago
    5.0
    I love the customer service, they are fast and helpful. They line can vary by the day and time, but sometimes there is no line which is great. Even if the line is long they are fast. However there has been changes in the store. For example, I would get something printed out I would get the spiral binding. It would take them less than 5 minutes and it was great. But this last time I came in, they told me I would have to do it 24 hours in advance. Which I think is a little ridiculous considering it take less than 5 minutes. I really miss being able to get the spiral binding right then and there so I don't lose the pages.
  • LS
    Lois Sills
    Dec 5, 2025
    3.0
    The only reason I use this location is because it’s very convenient to where I live. The female owner is never friendly, always exudes attitude, and never smiles. Be prepared for this kind of customer service if you use this location.
  • LW
    Liana Werner-Gray
    Dec 2, 2025
    5.0
    This review is for NAZIA at the UPS store in Lake Worth! She is truly amazing, she goes above and beyond and is incredibly friendly which is so refreshing. The entire team is so helpful. I love going into this store, it’s never a dread. I have been using UPS for 16 years and I’ve never come across such a friendly and attentive store. The service is immaculate 100/100! Thank you Nazia and the entire team at Lake Worth Beach, FL.
  • JP
    James Pinkerton
    Dec 1, 2025
    5.0
    Because my package always arrives
  • KA
    Kendjy Augustin
    Oct 24, 2025
    5.0
    I had a great experience at UPS Store #6645 located at 824 Lake Ave. Cooper was very patient and willing to help with everything I needed. Excellent customer service!

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Lake Worth offer?

The UPS Store #6645 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing services.

Where is The UPS Store Lake Worth located?

It is located at 824 Lake Ave, Lake Worth, FL 33460, at the northeast corner of S Dixie Hwy & Lake Ave.