The UPS Store

Reviews

• RR

  Roci

  4 days ago
  1.0
  Muy mal servicio los empleados todos todos no saben tratar los clientes pesimo servicio y por telefono son peor uno va a ese lugar por q le toca si no nunca iria
• NN

  NWilson1238

  Mar 1, 2026
  1.0
  I have lived in the area for 25 years and have used this UPS store since it opened. At its inception the customer service was impeccable. You would be met with a jovial hello and you didn't have to ask for help when you were coming in with multiple large or heavy packages. The courteous employees knew the decent thing to do. Now let us fast forward to the last 4.5 years. As the demographics have changed in the area, so has the treatment of the clientele. The employees are disengaged, disrespectful, uncooperative, and seem to be very disgruntled about having to be there. I'm not sure but it seems that management deems this behavior okay. Is it because the demographics have changed!? I've noticed a lot of 1☆ reviews met with very passive our apologies, but maybe next time, give us another chance, but I've yet to see any real changes made in the behavior of the same sour-faced very disrespectful employees. That says to the clientele of this region that your complaints fall on deaf ears. You matter "NOT" and by the way if you want to be treated like you count or matter you should drive a little distance to the store where the demographics of the clientele are different, and so is the customer service treatment!! If a -0☆ was available, I would absolutely say this UPS Store has earned it with flying colors
• FC

  Frank Caliguire

  Feb 17, 2026
  5.0
  Excellent service and in and out
• SS

  Starlia Dormeus (sdormeus)

  Feb 12, 2026
  2.0
  Tell Kim when she’s in the front she needs to have better customer service skills! If you leave tap on top of a counter unattended customers assume they can use it. When they are using it you don’t need to snatch in saying “you can’t use our tap” instead politely tell the customer we can tap the box for you!
• PK

  patrick kelly

  Jan 31, 2026
  5.0
  David was very nice and helped me print out my papers. When there was a problem with the format he quickly problem solved. Had a great experience thanks to david.

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