Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4837 in Lake Wales offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - By Eagle Ridge Mall @ Shoppes On The Ridge Publix Shopping Ctr.
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
186 reviews
5 stars
113
4 stars
9
3 stars
3
2 stars
5
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Kandice and Sam for their exceptional service.
Efficiency
Despite being busy, the store staff were noted for their ability to handle customers quickly and efficiently, often getting people in and out in a timely manner.
Mixed Experiences
While many reviews highlighted positive interactions, there were also complaints about rude staff and poor service, indicating inconsistency in customer experiences.
Cleanliness and Organization
Customers appreciated the cleanliness and organization of the store, which contributed to a pleasant shopping experience.
Delivery Issues
Several customers reported problems with package deliveries, including missed delivery windows and damaged items, leading to dissatisfaction with the shipping service.
- LKLyndsay Koehler4 days ago5.0The manager Timm was really kind and patient while helping me make the right choice for shipping a special gift. Thank you, keep up the good work!
- CDCassandra DawkinsDec 29, 20255.0Last visit was easy peasy! I was lucky enough to be the only customer. The associate that helped me was super kind, friendly and efficient. Even when there are a lot of customers, the associates know there job and the wait it never long.
- KWKelly WitthuhnDec 26, 20255.0Helpful friendly and speedy!
- KSKimberly SodermanDec 17, 20255.0The staff were so hepful and nice, the package preparation and paperwork process was fast and easy.
- NWNadine WrightDec 16, 20255.0Was very busy but fast service associates were all well trained and very Respectful and the store was very clean. Hope you all have a wonderful and blessed holiday And a happy new year
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4837 in Lake Wales offer?
The UPS Store #4837 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
What are the operating hours of The UPS Store #4837?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store #4837 open on holidays?
The store is closed on Thanksgiving (Nov 27, 2025), Christmas (Dec 25, 2025), New Year's Eve (Dec 31, 2025), New Year's Day (Jan 1, 2026), and Martin Luther King Jr. Day (Jan 19, 2026). It operates regular hours on other holidays.
Where is The UPS Store #4837 located?
It is located at 23781 US Hwy 27, Lake Wales, FL 33859, by Eagle Ridge Mall at Shoppes On The Ridge Publix Shopping Center.
What payment options are accepted at The UPS Store #4837?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #4837 offer mailbox rental services?
Yes, mailbox rental services are available for all your mail and package needs.
Can I get printing and shipping supplies at The UPS Store #4837?
Yes, the store offers office products, mailing supplies, moving boxes, stamps, and postage.
What can I find nearby The UPS Store #4837 at Shoppes On The Ridge Publix Shopping Center?
Nearby you can find Heroes Wellness Collective (community services), Super Soft Wash (professional home cleaning), and Coolicious Treats (ice cream shop and smoothie bar) for wellness, cleaning, and refreshments respectively.
Are there fitness options close to The UPS Store #4837?
Yes, Anytime Fitness gym is nearby for your active lifestyle and workout needs.
Where can I shop for mobile phones and accessories near The UPS Store #4837?
Nearby options include GoWireless Verizon Premium Retailer, Verizon Authorized Retailer, and the AT&T Store for mobile phones and accessories.