Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4837 in Lake Wales offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - By Eagle Ridge Mall @ Shoppes On The Ridge Publix Shopping Ctr.
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
181 reviews
5 stars
108
4 stars
9
3 stars
3
2 stars
5
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Kandice and Shan for their exceptional service.
Efficiency
Several reviews highlighted the quick service and efficiency of the staff, noting that customers were often in and out quickly, even during busy times.
Inconsistency
There were mixed reviews regarding service quality, with some customers reporting rude or unhelpful staff, leading to a perception of inconsistency in customer service.
Delivery Issues
Multiple customers expressed frustration with delivery problems, including missed delivery windows and damaged packages, indicating a need for improvement in logistics.
Store Environment
The store was generally described as clean and well-organized, contributing to a positive customer experience.
- CEC E5 days ago5.0I normally come in with a barcode or label. Today was different, I had neither, and Sam was a great help. Thanks.
- DDDNov 11, 20255.0The staff were busy keeping up with the line. We have used the convenient notary service in this office many times.
- GTGil TorresNov 6, 20255.0Shoutout to Sam, she greeted me and was very friendly. She explained the services that UPS provides and handled my item with grace. She made me feel safe about shipping, and broke down the price so I understood what I was paying for. Thanks again Sam, you’re awesome.
- LHLYNETTE HOWARDNov 1, 20255.0Customer service was excellent
- NPNarrissa PetersonOct 29, 20255.0Danielle was very professional, concerned, discreet, caring as my package was of value to me. Thanks Danielle! What an asset to UPS.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4837 in Lake Wales offer?
The UPS Store #4837 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
What are the operating hours of The UPS Store #4837?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store #4837 open on holidays?
The store is closed on Thanksgiving (Nov 27, 2025), Christmas (Dec 25, 2025), New Year's Eve (Dec 31, 2025), New Year's Day (Jan 1, 2026), and Martin Luther King Jr. Day (Jan 19, 2026). It operates regular hours on other holidays.
Where is The UPS Store #4837 located?
It is located at 23781 US Hwy 27, Lake Wales, FL 33859, by Eagle Ridge Mall at Shoppes On The Ridge Publix Shopping Center.
What payment options are accepted at The UPS Store #4837?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #4837 offer mailbox rental services?
Yes, mailbox rental services are available for all your mail and package needs.
Can I get printing and shipping supplies at The UPS Store #4837?
Yes, the store offers office products, mailing supplies, moving boxes, stamps, and postage.
What can I find nearby The UPS Store #4837 at Shoppes On The Ridge Publix Shopping Center?
Nearby you can find Heroes Wellness Collective (community services), Super Soft Wash (professional home cleaning), and Coolicious Treats (ice cream shop and smoothie bar) for wellness, cleaning, and refreshments respectively.
Are there fitness options close to The UPS Store #4837?
Yes, Anytime Fitness gym is nearby for your active lifestyle and workout needs.
Where can I shop for mobile phones and accessories near The UPS Store #4837?
Nearby options include GoWireless Verizon Premium Retailer, Verizon Authorized Retailer, and the AT&T Store for mobile phones and accessories.