United States Postal Service

2.5
253 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3415 W Lake Mary Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3415 W Lake Mary Blvd, Lake Mary, FL
32746, United States

Hours

Reviews

2.5
253 reviews
5 stars
74
4 stars
19
3 stars
7
2 stars
6
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, highlighting rude staff and lack of assistance.

Delivery Issues

Numerous reviews mentioned significant delays and misrouting of packages, leading to frustration among customers.

Staff Performance

While some employees received praise for their helpfulness, others were criticized for being unprofessional and unhelpful.

Operational Efficiency

Customers expressed dissatisfaction with long wait times and inadequate staffing during busy hours.

Package Handling

There were multiple complaints about packages being lost or mishandled, raising concerns about the reliability of the service.
  • LL
    Lala
    Jan 5, 2026
    1.0
    Some staff are rude and display a negative attitude which is totally unacceptable and disrespectful!
  • RS
    Royce Sullivan
    Dec 29, 2025
    5.0
    Employees are educated on what the laws are for video taping in a US Post Office was refreshing.
  • CH
    Charlene Halstead
    Dec 24, 2025
    5.0
    I really do appreciate the service at this distribution location vs the Seminole Sanford one. When I see my packages are filtered through LM, I smile knowing it’s coming on time and not damaged. Even with the holiday rush, my packages this time came earlier than expected! That would have never happened through the other said usps distributor! Wish I could ask for all packages to go through Lake Mary! Great job everyone!
  • DT
    Dante Trixter
    Dec 23, 2025
    1.0
    HOW CAN YOU NOT THE ADDRESS I LIVE NOT EVEN 10 MINUTES FROM YOU. FIRE THE LADY WHO DEALS WITH LAKE DAWSON PL, SHE ALWAYS FINDS AN EXCUSE TO NOT DELIVER MAIL IF IT INCONVENIENCES HER.
  • JA
    JJ & Co Approved
    Dec 11, 2025
    1.0
    WHY is it when any package from any state at any time of the year gets brought to the Lake Mary USPS Distribution Center, they ALWAYS send it out to a WRONG LOCATION!?!? This incompetence leads to serious delivery delays. These folks literally get paid for their constant mistakes and consumers take the hit. DO BETTER!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.