The UPS Store

4.1
177 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4118 in Lake Mary offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of International Pkwy And Cr46a (Park Place At Heathrow).

Details

  • DeliveryAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable
  • Free street parkingAvailable

Location

The UPS Store
7025 County Rd 46A, Lake Mary, FL
32746, United States

Hours

Reviews

4.1
177 reviews
5 stars
133
4 stars
3
3 stars
2
2 stars
2
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Caleb, Sonia, and Cindy for their exceptional service.

Cleanliness

The store is frequently described as clean and well-organized, contributing to a positive customer experience.

Efficiency

Customers appreciated the quick service and efficiency of the staff, often noting that they were in and out in a short amount of time.

Mixed Experiences

While many reviews were positive, there were also complaints about rude staff and inconsistent service, particularly regarding specific employees and policies.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that shipping costs were higher than expected compared to other locations.
  • CS
    Courtney S.
    1 day ago
    5.0
    The staff is efficient, friendly, and always ready to help. It’s far more convenient and much quicker than other shipping location near by. Every visit is smooth and hassle‑free. Highly recommended!
  • TS
    Tom Spaulding
    Jan 5, 2026
    5.0
    Nice people, do many things. I don't have a printer.
  • GF
    Gavin Flanagan
    Dec 30, 2025
    5.0
    Write a fantastic experience at this UPS store. I was able to drop off my package very easy and quickly and I had a couple of postcards I needed to mail, both domestic and international. I wasn't sure if I could mail international, but they made it very simple and I was able to buy stamps. Very nice staff and very quick and easy.
  • JT
    Jennifer Theadore
    Dec 17, 2025
    5.0
    Great UPS store! They are very friendly and super helpful. The store is always clean and it's in a great location. Highly recommend!
  • AA
    Audrey
    Dec 3, 2025
    5.0
    I had an absolutely outstanding experience at UPS Store #4118, thanks to Caleb and his phenomenal customer service. From the moment I walk in, he is so welcoming, attentive, and incredibly knowledgeable. He didn’t just provide service—he went above and beyond to make sure everything was handled quickly, correctly, and with a level of care you don’t find everywhere. And it’s consistent, as I come in at least 3 times a week. Caleb was patient, thorough, and genuinely committed to helping me with my shipping needs. He offered solutions I hadn’t even considered, explained every step clearly, and delivered everything with a positive, professional attitude. It’s rare to encounter someone who takes this much pride in their work, and it truly made a difference. If you’re looking for a UPS location that values customer service, efficiency, and professionalism, this is the one. Caleb is a standout, and because of him, this will be my go-to UPS store moving forward. Highly recommend!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Lake Mary offer?

The UPS Store #4118 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.