The UPS Store

Reviews

• MP

  Mike Poppell

  Apr 18, 2026
  5.0
  Folks always friendly and helpful.
• KG

  Kelly Guerra

  Mar 31, 2026
  2.0
  The store has gone downhill. 75% of the time they are completely unhelpful - either no Wi-Fi or printers “not connected “ . Went to Office Depot & they printed the label within 30 seconds. Plz get it together ups.
• BS

  Billy smith

  Mar 27, 2026
  1.0
  Never answer the phone, they have problems doing labels something went wrong with their machine so I called and called and called they wouldn't answer so I drove all the way out there and still the machines down they can't print labels to send packages to Amazon I just wish they would answer the phone, is that too much to ask pick up the phone tell your customers the machine is working again or it's still not working so someone don't drive all the way up there how hard is the job
• JB

  Jeffrey Bredbenner

  Feb 2, 2026
  5.0
  This particular location is really a well oiled machine. All employees know what to do in any situation, one never has to wait more than a few minutes, and when the customer is uncertain what they need, they always have an answer and/or resolution.
• HM

  Heather McCurdy

  Dec 10, 2025
  5.0
  Every time I go to drop off a package, they are friendly and they are very fast get you in and out. I love the store in Lake City. Every employee there is always awesome 🤩