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United States Postal Service

2.4
(114 reviews)

Business Details

850 Teague Trl, Lady Lake, FL
32159, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 850 Teague Trl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
850 Teague Trl, Lady Lake, FL
32159, United States

Hours

Reviews

2.4
114 reviews
5 stars
34
4 stars
7
3 stars
1
2 stars
5
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unhelpful staff, rude interactions, and a lack of phone support.

Mail Delivery Issues

Many customers reported lost or delayed mail and packages, with some experiencing repeated problems with deliveries to the wrong addresses.

Staff Efficiency

While some customers praised the efficiency of certain staff members, others noted long wait times and inconsistent service quality.

Facility Conditions

The post office was described as clean and organized, but there were complaints about the lack of seating for elderly customers during long waits.
  • JJ
    JC Johns
    Feb 23, 2026
    1.0
    The lost mail, all financial with it being bill payments going out or financial documents coming to me , that happens at this post office is very concerning. I've had bill payments not show up. Now, tax documents being sent to me have not shown up. Even worse, I submitted my PO Box payment for my PO Box at this location and today there was a late notice in my PO Box that the payment has not been received. I filed a complaint with the USPS regarding all of these financial documents "disappearing." I've had PO Boxes for mail delivery in 2 other states and have never had this bad of an experience with lost mail, ever before. In my mind, there is something very fishy going on there. I have Informed Delivery which emails you what mail is supposed to be coming to you - it is very disturbing that the mail shown in the email to be delivered, never arrives. What happens to it???
  • LH
    Laquan Howard
    Feb 2, 2026
    1.0
    This place will never answer the phone worst customer service ever.
  • OW
    Oscar Wilde
    Jan 28, 2026
    1.0
    The phone assistance recording is less than useless sometimes.
  • TT
    Ti’shelle
    Dec 12, 2025
    1.0
    Terrible customer service and they never answer the phone!!
  • KD
    kieran duffy
    Nov 20, 2025
    1.0
    I have mailed payments from this post office many times and they wind up lost or severely delayed most recently was my property tax payment, I mailed it and it was not received , I even paid next day service and arrive 8 days later

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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