Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2600 Michigan Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
281 reviews
5 stars
101
4 stars
15
3 stars2
2 stars
7
1 star
156
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.
Package Issues
Customers frequently experienced lost or misdelivered packages, leading to frustration and dissatisfaction.
Long Wait Times
Many customers noted long wait times at the post office, often exacerbated by understaffing.
Mixed Employee Performance
While some employees received praise for their helpfulness, others were criticized for their negative attitudes and lack of professionalism.
Accessibility Problems
Customers reported difficulties in reaching the post office by phone and issues with the self-service kiosks.
- WGWilma Gonzalez5 days ago5.0EL DE LA MICHIGAN FL DAN UN BUEN SERVICIO. EL PERSONAL ES AGRADABLE Y HABLAN ESPAÑOL. MIENTRAS EN OTROS PERSONAS HISPANAS NO QUIEREN AYUDARTE EN ESPAÑOL
- RLRosa LindaDec 19, 20251.0The Kiosk drop box has been locked lately when it’s supposed to be open 24 /7
- PCPaula CardosoDec 12, 20251.0I am a daily customer at the USPS Kissimmee location and I am extremely dissatisfied with the service I received today. Both self-service machines were not working, which forced me to wait in line for over 30 minutes. When I reached the counter, I was told I could only scan five packages per person. When I questioned this, the manager came out and was rude, dismissive, and completely unwilling to help or find a solution, even after being informed that the self-service machines were not functioning. I want to make it clear that the clerks are polite and professional. My dissatisfaction is specifically with the manager’s attitude and lack of customer service.
- ARAdonis RamosDec 4, 20251.0Very disappointing experience with this post office. I own a small business and have been dropping off my packages at this location since 2019 without any issues. However, the new manager recently informed me that I could no longer bring my shipments here because my ZIP code belongs to another city and this office doesn’t receive credit for my packages. That the other post office receive the credit. This had never been an issue in all these years, and her approach was unprofessional. She went in circles without providing a clear explanation, only eventually revealing that the real reason was the credit issue. She didn’t offer any guidance and simply said I couldn’t come back to drop off packages there anymore and that this was a verbal warning. It’s important to note that USPS policy states that if you have prepaid labels, you can drop off your packages at any post office, regardless of ZIP code or business location. I tried to resolve the situation through the proper channels by filing a complaint, but it was redirected to the same office and no solution was provided. It wasn’t until I escalated the case to Consumer Affairs that it was resolved immediately and in line with official USPS rules. I’m sharing this experience so that other customers or small businesses who face a similar situation know that they can and should escalate their case if they feel they’re being denied service without a valid, policy-based reason. USPS rules exist to protect customers, and it’s important that they are applied correctly and professionally.
- OWOscar WilliamsDec 3, 20251.0This is my local post office. I love my local mail carrier. She is great, but the Service from the delivery side for Amazon packages is horrible. I’m working on a car and I ordered a part and I’m sitting here waiting for it. 30 minutes ago it said it was out for delivery today. I’m sitting in the driveway and I get a notification that an attempt was made to deliver my package. That is clearly not true. I was standing right in the driveway at the same time excepting a package from Amazon. No attempt was made to deliver this package to me It’s now 20 minutes later 7:04pm. I wish Amazon would use someone other than USPS. This is the third time this has happened and I actually had to go to the post office, which is a 20 minute drive to speak to someone to get the package. This is costing me money.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 2600 Michigan Ave?
The Post Office offers mail and package sending, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and usually provides passport photo services by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment booked through the USPS online scheduler, though some locations offer limited walk-in hours.
How much does a passport photo cost at this location?
The current fee for a passport photo at USPS locations is $15.
Can I rent a PO Box at this Post Office?
Yes, PO Boxes can be searched and reserved online or in person; pricing varies by location and you can check availability on the USPS website.
What are the operating hours of the United States Postal Service at 2600 Michigan Ave?
Open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary by location; please check locally for exact hours.
How can nearby transit or businesses help me when visiting this USPS location?
Nearby businesses like Orlando Towing Specialist or Golf Datatech, LLC may help if you need vehicle assistance or professional services before or after your visit to USPS.
Are there other postal services or USPS locations nearby?
Yes, there are additional USPS facilities nearby such as United States Postal Service and United States Post Office for convenience and package handling.
What should I do if I need auto repair services while visiting the Post Office?
Nearby automotive repair shops like Autotronix, Mecanica Frank, and DR Body Shop offer services and may be convenient if your vehicle needs attention during your visit.