United States Postal Service

2.7
276 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2600 Michigan Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2600 Michigan Ave, Kissimmee, FL
34744, United States

Hours

Reviews

2.7
276 reviews
5 stars
100
4 stars
15
3 stars
2
2 stars
7
1 star
152

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.

Delivery Issues

Many customers reported problems with lost or misdelivered packages, including packages marked as delivered that were never received.

Staffing and Wait Times

Customers frequently mentioned long wait times and understaffing, leading to frustration and delays in service.

Mixed Experiences

While many reviews were negative, some customers did report positive interactions with specific employees who provided helpful and friendly service.

Accessibility Issues

Customers expressed difficulty in reaching the post office by phone and challenges in getting timely assistance for their inquiries.
  • VH
    Victor Hernandez
    Oct 18, 2025
    1.0
    Lady with ancent rude as hell i didn't say a word she just said i'm not going to serve you . cause she said i threw my id at her . it looks like shes manager or supervisor was already upset cause she was in the back and was bothered when they rang her for service .
  • SF
    Shalaina Figueroa
    Oct 14, 2025
    1.0
    My package was out for delivery but the driver put that they couldnt access my address at 7pm. Streets are empty and I've been home waiting for this package. Do better. I know things happen but at least be honest.
  • CH
    Chris Heera
    Oct 9, 2025
    1.0
    I wish there was a way to give this location a less than one star rating. Horrible customer service.
  • JF
    José Ernesto Martínez Fernández
    Oct 7, 2025
    1.0
    Not a single one of the employees is nice, they all are rude
  • NF
    Nury Fernandez
    Sep 23, 2025
    1.0
    Postal SERVICE should be a service not just put an answer machine with no way to speak to a live person!!! I had a surgery that doesn’t allow me to move and I have a package that I lost recept with tracking number. Nobody answer and they want to re direct you by an automatic answer system! The USPS should be a place where people find it easy to speak to someone! USPS needs to be more accessible to speak to a live person when the automatic machine CANT answer question that a live person CA an answer only,

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.