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Visit your local Post Office™ at 1415 W Oak St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.
Package Handling
Multiple customers reported issues with lost or misdelivered packages, raising concerns about the reliability of the postal service.
Long Wait Times
Many reviews mentioned excessively long wait times, often with only one employee serving a large number of customers.
Inconsistent Hours
Customers frequently noted that the post office does not adhere to its posted hours, leading to further frustration.
Mixed Experiences
While many reviews were negative, a few customers praised specific employees for their helpfulness and professionalism.
TR
Terry Reed
Dec 30, 2025
1.0
I mailed 5 pkgs at the same time. 4 had clothes on them. One had old coins. After a week, a month, 2 months, etc, the tracking said the one with the coins was still there at the P.O. The 4 with clothes were delivered. The P.O. said it had to be on its way. If they x-rayed them the coins would have been seen. It is my belief someone there stole that pkg.
R0
raton 090
Dec 22, 2025
1.0
Tengo tres paquetes de los cuales aún no tengo respuesta estos llegaron a es oficina el 9 y 10 de diciembre llevo esperando la llamada del supervisor para que me respondan por esto y hoy siendo 22 de diciembre aún no tengo razón .. y al acercarme a la oficina lo único que ponen es trabas se enojan y responden lo que quieren … pésimo servicio …
NR
Nora Ramos
Dec 17, 2025
1.0
Horrible envie un paquete a mi hermana miami nunca llego,No es la primera vez que pasa..Dinero perdido…El trato es pesimo
SF
Sara Arango florez
Dec 10, 2025
1.0
I arrived at 4:55 and the door was closed, if the office closes at 5, the door should be open until 5 in the afternoon. If not, put that it closes at 4:55. The people that works there are very unrespectful
JR
Juan Romero
Dec 3, 2025
1.0
With the rates going up three times this year the postman complained about a neutral rating because I asked about fragile stickers and he said he was talking them off because he paid out of his pocket yet last package I sent was ripped and he said theres nothing they can do to complain on line I think you should be more professional and respectful of people I'm a disabled senior citizen and I didn't deserve that treatment from someone who is getting paid to do the job at hand if it's not enough and they make you pay for stickers then get another job
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service location at 1415 W Oak St?
This Post Office offers mail and package sending, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment to use the passport services here?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday to Friday from 8:30 AM to 5:00 PM, Saturdays 9:00 AM to 2:00 PM, and closed on Sundays.
How can I get a PO Box at this location?
You can reserve a PO Box online and complete setup in person by bringing two valid forms of ID and a completed application.
Are PO Boxes accessible after hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with this location for specific lobby hours.
What nearby places can help me find or access the Post Office?
Nearby United States Postal Service locations and the USPS Collection Point can assist with postal needs and food delivery services.
Are there any nearby places to grab a quick snack or drink before or after visiting the Post Office?
You can visit Evelyn's to GO, a smoothie and juice bar, conveniently located nearby for refreshing drinks.
What nearby services could be useful for someone handling legal or financial matters after visiting the Post Office?
Nearby places like Quality Insurance Solutions, Accounting Express, and Kissimmee-Bankruptcy provide insurance, financial, and legal services.
Is there a nearby recreational spot if I want to relax after my visit to the Post Office?
Yes, there's a Basketball Court nearby where you can enjoy some sports and recreation.