Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 601 Market St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported poor service, citing rude and unhelpful staff, long wait times, and inadequate staffing during busy hours.
Staff Attitude
Numerous reviews highlighted unprofessional and dismissive behavior from employees, with specific individuals being repeatedly mentioned for their rudeness.
Efficiency Issues
Customers frequently complained about slow service and long lines, often waiting over an hour for assistance.
Mixed Experiences
While some customers praised individual staff members for their helpfulness and friendliness, these positive experiences were overshadowed by the overall negative feedback.
MF
Matthew Fisher
2 days ago
5.0
The staff today seemed great! They have a very busy work schedule and long line, yet did a great job getting stuff shipped.
DA
DANIEL AJELLO
Jan 2, 2026
5.0
Staff works hard. Place gets busy very quickly for a variety of reasons. Lots of tourists and newcomers so customers can be a bit confused. Be patient if its busy.
EP
Edgardo Perez
Dec 20, 2025
1.0
Are there few employees working on Saturday mornings,They need to have more staff.That's why they have very few reviews.
JW
Joni Williams
Dec 17, 2025
1.0
Horrible service with a bad attitude. The current 2.6 stars is a generous score for this location. I came in 10 minutes before the post office opened at 9am. The line was already 5 people long but since it’s close to Christmas that is normal. There were only 2 clerks with one who claimed her computer was down. After she took all of the people with items that didn’t need a computer from the back of the line she attempted a reboot which worked. If she tried that sooner the people who were in line earlier would have been served and able to leave. Then there was the man who helped me and had to condescendingly “try to explain” why my letter could not be hand stamped. Then said he would stamp it with please do not bend but never did - at least not in front of me. I did not walk out until 9:20 - 20 minutes for only 5 people in front of me is absurd. The exterior of the building is super cute but the inside needs a complete renovation including modernization of the equipment and space for 2 more clerks.
MO
Mike Obradovich
Dec 11, 2025
2.0
An example of why people think the federal government is completely inefficient, unfortunately. Two stars for employees being friendly enough but the stereotypical sloth-like sense of urgency I’ve come expect from Florida, in spite of the many great things the state is known for. This location has lines that go out the door which move slower than the sloth at the DMV in Zootopia.
The last half dozen times I’ve had the misfortune of needing to come here to mail one tiny package, it has taken no less than 30-45+ minutes. Holidays or otherwise, it never seems to change. Doesn’t matter when you go. Clear your calendar and bring snacks: you’re going to be here awhile.
I literally don’t understand it. I can’t tell if the customers have just never mailed a package before or if the employees just take their time, but I guess the saying “time moves more slowly in Florida” also applies to everything else, as well.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 601 Market St, Kissimmee, FL?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and many locations also provide passport photo services. Be sure to complete and print your application beforehand.
Do I need an appointment for passport services at 601 Market St USPS?
Most passport services require an appointment scheduled through the online scheduler, although some limited walk-in hours may be available at select locations.
How much does a passport photo cost at this USPS location?
The fee for a passport photo is currently $15 at USPS locations.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person. Online rentals start at https://www.usps.com/manage/po-boxes.htm, and you'll need two valid IDs for in-person applications.
What are the operating hours of the USPS at 601 Market St?
The post office is open Monday through Friday from 9:00 AM to 4:30 PM, Saturdays from 8:30 AM to 2:00 PM, and closed on Sundays.
Can I access my PO Box after regular business hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but exact access times may vary. Check with this specific location for detailed hours.
Is there another post office near the United States Postal Service at 601 Market St?
Yes, the Celebration Post Office and U.S. Post Office are nearby, providing alternative options for postal services.
What nearby attractions can I visit before or after my USPS visit?
You might enjoy visiting the Celebration History Center museum or the Animation Hall of Fame, both offering cultural and historical exhibits close to the Post Office.
Are there any dining options close to the USPS at 601 Market St?
Yes, The New York Bakery Boys offers bagels, pizza, and other restaurant options nearby for a convenient meal or snack during your visit.