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Brand Certified

United States Postal Service

2.5
(236 reviews)

Business Details

601 Market St, Kissimmee, FL
34747, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 601 Market St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
601 Market St, Kissimmee, FL
34747, United States

Hours

Reviews

2.5
236 reviews
5 stars
71
4 stars
17
3 stars
7
2 stars
13
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service and long wait times, often exceeding 30 minutes.

Staff Attitude

Feedback highlighted a pattern of rude and unprofessional behavior from several employees, with some customers feeling dismissed or belittled.

Customer Experience

Many reviews indicated a lack of care for customer experience, with complaints about inadequate staffing and poor handling of packages.

Mixed Reviews

While some customers praised individual staff members for their friendliness and efficiency, these positive experiences were overshadowed by numerous negative interactions.
  • NN
    Nommy
    3 days ago
    5.0
    Busy place because of the tourists. Larry is always great!
  • EE
    Edgardo
    Feb 17, 2026
    1.0
    This place need way more employees, there’s always a big line. Busy location for 2 employees, sometimes 3. They should have at least 4 all the time! Is so nice when there’s a short line, like twice a year. If it be for those day, I will give 5 ⭐️ because employees are nice and always helpful!
  • MW
    MDC_ Winter
    Feb 14, 2026
    1.0
    Manager Matthew never called me back within the time he said he would regarding my address change issue. I still don’t know what the issue is, if it’s fixed, or how to fix iy. I am now wasting my time on hold trying to get someone from the office. When he should and could have just made a simple call directly to me! So glad we moved up a different P.O. Box.
  • RM
    Robert Morelli
    Feb 8, 2026
    1.0
    Rude woman behind the counter. She forgets who the customer is.
  • AM
    Allen Manivong
    Jan 28, 2026
    1.0
    The staff is nice. But when it comes to this place having a line, they have no idea how to control it. The service is exceptionally slow with no sense of urgency. If there’s a line please be prepared to wait 30-50 minutes. Thank you for your time.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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