Business Details
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Visit your local Post Office™ at 4774 San Remo Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
156 reviews
5 stars
46
4 stars2
3 stars
3
2 stars
3
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and dismissed.
Staff Performance
While some employees received praise for their helpfulness, a significant number of reviews pointed out that many staff members were unhelpful and lacked basic customer service skills.
Long Wait Times
Customers frequently complained about slow service and long lines, often waiting extended periods to be attended to.
Inconsistent Experiences
There were mixed reviews regarding service quality, with some customers reporting positive interactions while others had extremely negative experiences.
Operational Issues
Several reviews mentioned problems with mail delivery and package handling, including lost mail and unresponsive customer service.
- TRTeresa RodriguezOct 17, 20251.0MARIE & HER CO WORKER THAT WORKS at this office was really rude to us. it was 1 minute before they closed and we just had one simple question. we asked her if we can ask a question she rudely said No Just for a question. she literally kept screaming No we are closed.they are very unprofessional At this location Definitely don’t recommend asking any question or going here ! She’s extremely rude and need to learn customer service
- DGDouglas D GummereOct 16, 20255.0Typical post office. Slow service, long lines.
- MMMary MetkeSep 26, 20251.0Clerk greeted me while I’m trying to ask a question about what I am mailing. So I had to wait and ask again. Had to borrow a pen and she informed me “most people fill this out before they get here”. I replied I did not may I borrow a pen? She gave me the pen and directed me to the table in front of the counter. Went back filled it out. Went back to the counter because nobody in line went up there. She told me to go back and I would be called. There are 3 people in line and a fourth person comes in and the second USPS worker took the person who had just walked in so I commented seriously? She proceeded to respond to me rather angrily even though I had to tell her I could NOT understand her as her accent was strong and even stronger because she was angry. For my life I do not get why this experience went sideways. I absolutely have not had such a bad experience in the 4+ years I have lived here. And that includes everywhere I have done business in the area.
- MCmelissa corcioneJul 8, 20251.0Put my mail on hold when I went on vacation and nobody would help me figure out where it is or when I would get it back! And when I ask to speak to a supervisor this lady told me that I had to call another building to talk to a manger! They are the rudest people I have ever dealt with with! Go to another post office if u can they are the worst!
- EBember beeJul 2, 20253.0first off, i wanna go off of my positive experience before i get to my bad one so let me start off by saying thank you to ranjana specifically. she’s helped me twice when i have to turn in a slip to get my package because it wasn’t deliverable because of something with the address. she was kind, patient and even shared a laugh with me and made sure i was in and out of there quick with my package. now onto the negative. lady with orange braids, cream/khaki colored glasses: i hope someone makes you feel as stupid as you made me feel last week. came for the same reason (picking up the SAME package) and you told me (without even checking my barcode) that my package wasn’t there with a tone, and talked to me like i was a child. i work customer service too lady, but you didn’t even try to understand what i was trying to say. i deal with stupid, irrational, entitled people too, and i was kind, smiled at you and all i wanted was to pick up my package. without checking if it was even there, you brushed me off and said it wasn’t. disrespectfully, get some help and learn how to talk to people. while i was in line she kept yelling at other people too. not even sure if she even knows what a smile is. i hate leaving bad reviews, but genuinely i hope you kick rocks and treat people like human beings. may your reflection match your perception someday :) finally, THANK YOU RANJANA, you’re amazing <3
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service location on San Remo Rd?
It is located at 4774 San Remo Rd, Kissimmee, FL 34758.
What are the operating hours for the United States Postal Service at 4774 San Remo Rd?
The Post Office is open Monday to Friday from 8:00 AM to 3:30 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment via the online scheduler. Limited walk-ins are available at select locations.
How much does it cost to take a passport photo at this Post Office?
The current fee for a passport photo is $15 at USPS locations.
Can I rent a PO Box online for this Post Office location?
Yes, you can search and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person.
Is 24/7 access available to the PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Please check with your local Post Office.
What nearby places can help me find or visit the United States Postal Service at 4774 San Remo Rd?
Nearby locations like the Post Office Poinciana and the United States Post Office can serve as landmarks to locate the USPS in Kissimmee.
Are there places nearby where I can eat before or after visiting the Post Office?
Yes, you can visit ZENSHI Handcrafted Sushi or Rita's Italian Ice and Frozen Custard nearby for a meal or treat.
What nearby facilities offer health or medical services around the United States Postal Service at 4774 San Remo Rd?
Nearby medical centers include Poinciana Medical Clinic, Osceola Community Health Services, and Nomi Health for healthcare needs before or after your visit.