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Brand Certified

United States Postal Service

2.3
(166 reviews)

Business Details

4774 San Remo Rd, Kissimmee, FL
34758, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4774 San Remo Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4774 San Remo Rd, Kissimmee, FL
34758, United States

Hours

Reviews

2.3
166 reviews
5 stars
51
4 stars
3
3 stars
4
2 stars
3
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service quality, with some employees praised for their helpfulness and others criticized for rudeness and unprofessional behavior.

Staff Attitude

Many reviews highlight a negative attitude among staff, with reports of rudeness and lack of respect towards customers.

Service Efficiency

Customers frequently mention long wait times and slow service, contributing to a frustrating experience.

Operational Issues

There are complaints about the post office closing early and not answering phone calls, leading to further customer dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers report positive interactions with specific staff members who provided excellent service.
  • LM
    Liliana Mauri
    Feb 11, 2026
    1.0
    Closing at 3:30 PM? A NORMAL POST OFFICE WILL CLOSE AT 5:00PM!!! But I guess this office is working with the schedule of a COUNTRY LITTLE STORE? Hey Guys: Poinciana is not a little Truck Stop any more!!!😂😂 PLEASE WORK FULL TIME , accordingly with the changes in the Town of Poinciana!!
  • FM
    francisco murillo
    Jan 27, 2026
    3.0
    Every time that I go to pick up my mail there's always mail that doesn't belong to me, no matter how many times I told them they keep doing it.
  • CQ
    carmen quinones
    Jan 20, 2026
    5.0
    Azenet was the best. She was so helpful. I needed help to send a package and it is something I don't do often. She helped me find the right size box for my package she even taped it for me, and all while maintaining a positive and friendly attitude. I am so so grateful. Thank you. 🌷🌸😂🌹💐🌺😍🌺💐💐💐💐🌼🌸🌺🌺🌸🌺🌸💐💐🌹🎍🌹🎍🌸🌸🌹🎍🌹💐💐💐🌹💐🌸
  • NF
    Nathalie Fosha
    Jan 7, 2026
    5.0
    The staff at this location is so patience and professional. They always show such a polite and nice attitude. I have great experience coming to this location.
  • AA
    Anesio
    Jan 2, 2026
    5.0
    I regularly visit this location and am always very well assisted by Ms. Azenet. I truly appreciate her service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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