Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7236 in Kissimmee offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Poinciana Promenade.
Feedback on customer service is mixed; while many customers praise the friendly and helpful staff, others report rude and unprofessional behavior from certain employees.
Efficiency
Customers appreciate the fast service during busy times, but some express frustration over long wait times and slow processing.
Pricing Issues
Several reviews mention dissatisfaction with additional charges for services like printing and taping, leading to perceptions of being overcharged.
Staff Knowledge
While many customers commend the staff for being knowledgeable and helpful, there are complaints about certain employees lacking proper training and customer service skills.
JD
Jonny Deleon
Dec 30, 2025
5.0
Great experience and great staff
FG
Fabio Gilbeaux
Dec 15, 2025
2.0
The staff should be more knowledgeable about making changes on delivery address.
JR
Jose Rodriguez
Dec 4, 2025
5.0
Great job
OD
Olga Diaz
Nov 30, 2025
1.0
Poor services
CD
Candace D'Aguiar
Nov 22, 2025
5.0
I absolutely love the workers here! They are very quick to process all my returns and package services. I’ve been assisted by morning and evening shift and it’s always been a pleasant experience. I never have to wait long and they are all very knowledgeable. Fantastic customer service all around. I really love this location, thank you everyone on the UPS team of Poinciana.
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #7236 in Kissimmee offer?
The UPS Store #7236 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store #7236?
Monday through Friday, 8:00 AM to 6:30 PM; Saturday 9:00 AM to 2:30 PM; Sunday 10:00 AM to 3:00 PM.
Is The UPS Store #7236 open on Sundays?
Yes, the store is open Sundays from 10:00 AM to 3:00 PM, though holiday hours may vary.
Where is The UPS Store #7236 located?
It is located at 849 Cypress Pkwy, Ste 20, Kissimmee, FL 34759, USA, inside Poinciana Promenade.
What payment options are accepted at The UPS Store #7236?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #7236 provide mailbox rental services?
Yes, mailbox rental and mailbox services are available.
Are there any special offers available at The UPS Store #7236?
Yes, customers can save with special offers and coupons available on their website.
What nearby places can I visit along with The UPS Store #7236?
Nearby, you can visit Publix Super Market at The Promenade for groceries, Rita's Italian Ice and Frozen Custard for desserts, and Bellissimo Hair Salon and Barbershop for beauty services.
How can nearby services like Majority IT Group or Shred Nations help me when visiting The UPS Store #7236?
Majority IT Group offers computer repair and IT services, useful for tech needs, while Shred Nations provides shredding services complementing document finishing offered by The UPS Store.
Can I combine errands by visiting The UPS Store #7236 along with other local businesses?
Yes, you can visit The UPS Store for packing and shipping, then stop by Western Union for money transfer, or Cricket Wireless for mobile phone services, all nearby in Poinciana Promenade.