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The UPS Store #7236 in Kissimmee offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Poinciana Promenade.
Feedback is mixed; while some customers praise the friendly and helpful staff, others report rude and dismissive behavior from the owner and certain employees.
Efficiency
Many customers appreciate the fast service, but others mention long wait times and understaffing during busy hours.
Pricing Issues
Several reviews highlight dissatisfaction with additional charges for services like printing labels and using tape, leading to perceptions of greed.
Community Engagement
Some customers feel a strong sense of community and appreciate the personal touch from staff, while others criticize the lack of local ownership and connection.
Service Consistency
Experiences vary widely; while some customers report excellent service consistently, others have faced repeated issues and poor treatment.
CD
Candace D'Aguiar
2 days ago
5.0
I absolutely love the workers here! They are very quick to process all my returns and package services. I’ve been assisted by morning and evening shift and it’s always been a pleasant experience. I never have to wait long and they are all very knowledgeable. Fantastic customer service all around. I really love this location, thank you everyone on the UPS team of Poinciana.
SG
Shirley Garay
Nov 10, 2025
5.0
Always receive excellent and very respectful with customer attention.
SC
Sunday Cowins
Nov 2, 2025
5.0
I love the UPS Store and the customer service is outstanding
GG
Genesis Gelin
Oct 22, 2025
5.0
Josh, John, Kim, and Mukesh are very fast and professional. The manager(Mukesh) even occasionally brings me delicious food from his country to try when I visit and I really appreciate that! Very hospitable!
AA
Anamari
Oct 13, 2025
5.0
I stop by every other day for either Amazon returns or shipping services. I am very pleased with its friendly and professional staff. It is a very busy store…however, the employees do their best to greet everyone and provide the best customer service experience.
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #7236 in Kissimmee offer?
The UPS Store #7236 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store #7236?
Monday through Friday, 8:00 AM to 6:30 PM; Saturday 9:00 AM to 2:30 PM; Sunday 10:00 AM to 3:00 PM.
Is The UPS Store #7236 open on Sundays?
Yes, the store is open Sundays from 10:00 AM to 3:00 PM, though holiday hours may vary.
Where is The UPS Store #7236 located?
It is located at 849 Cypress Pkwy, Ste 20, Kissimmee, FL 34759, USA, inside Poinciana Promenade.
What payment options are accepted at The UPS Store #7236?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #7236 provide mailbox rental services?
Yes, mailbox rental and mailbox services are available.
Are there any special offers available at The UPS Store #7236?
Yes, customers can save with special offers and coupons available on their website.
What nearby places can I visit along with The UPS Store #7236?
Nearby, you can visit Publix Super Market at The Promenade for groceries, Rita's Italian Ice and Frozen Custard for desserts, and Bellissimo Hair Salon and Barbershop for beauty services.
How can nearby services like Majority IT Group or Shred Nations help me when visiting The UPS Store #7236?
Majority IT Group offers computer repair and IT services, useful for tech needs, while Shred Nations provides shredding services complementing document finishing offered by The UPS Store.
Can I combine errands by visiting The UPS Store #7236 along with other local businesses?
Yes, you can visit The UPS Store for packing and shipping, then stop by Western Union for money transfer, or Cricket Wireless for mobile phone services, all nearby in Poinciana Promenade.